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All reviews the palm court classic hotel beautiful lobby beautiful historic hotel junior suite lobby bar old school the pearl within walking distance older hotel street noise wine tasting heart of downtown great downtown location powell's bookstore valet parking pioneer square
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Reviewed 20 September 2018

This is a classic and old school style hotel...Dark wood, marble and strange lighting in the lobby.

Fast and friendly valet.
Valet is around $40 daily.

Easy check-in. Room request honored.
Large, really large room combined with a strangely smallish bath.
Comfortable bed and linens.
USB and plugs, good WiFi.

Cons:
1) Newspapers gone each morning by 9:00am ( 4 mornings in a row)

Date of stay: September 2018
Trip type: Travelled solo
Thank Summerasalifestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 20 September 2018

Thank you for the Four-Star Rating and Review! We are glad you enjoyed your stay and appreciate your feedback. We look forward to your return visit to The Benson Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Excellent hotel. Comfy bed nd pillows. At time of online reservation I requested extra pillows and towels. Every hotel I book I always request extra pillows and towels, and this is the first time I have found them upon arrival to my room. Visit Voodoo doughnuts.

Room tip: We had a corner room at the end of the hallway. Hallway was not overly long and this was a nice and quiet location.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank mahjwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 20 September 2018

Your kind remarks about your experience at The Benson are greatly appreciated and will be shared with the team. We are pleased that we were able to not only meet, but exceed your expectations upon arrival. We look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

The location is in the middle on down town. Front desk staff always greeted me with a smile, elevators were being worked on sometime only 1 of 3 were working with more than 300 people in our group it was a pain. bathroom was small

Room tip: bathroom was small
Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Coast Hotels
Thank Cecelia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 20 September 2018

Thank you for taking the time to review The Benson Hotel. It's wonderful to hear that you were able to take advantage of the Hotel’s convenient downtown location. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. We appreciate your feedback and truly apologize for the frustration you experienced. Our elevator upgrade is ongoing and when completed in the fall, we expect to see marked improvement in the speed of all three elevators. Thank you for choosing The Benson Hotel and we hope to see you again soon.

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Reviewed 17 September 2018

We really enjoyed the ambience of The Benson and the friendly, caring and professional manner of virtually all their staff. The Palm Court Restaurant food was very good. The room was newly refurbished, spacious and comfortable. We very much enjoyed our time at The Benson and would recommend it without hesitation.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank LarenBrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 20 September 2018

Thank you for your Five-Star Rating and Review! We are delighted to hear that you enjoyed your guest room! We have been in the process of completing a room-by-room remodel that provides a refreshed look and feel to each of our guest rooms. Included are the bathrooms, that now feature a modern, upgraded look and special amenities. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. Thanks again for choosing the Benson Hotel, we hope you’ll join us again soon.

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Reviewed 17 September 2018

Beautiful historic hotel with gorgeous chandeliers and warm architectural details. Great location and room was comfortable and spacious. Staff was friendly and helpful. Wine tasting for guests in the early evening with a local Willamette winery was also wonderful.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank terrybentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 20 September 2018

Thank you for your review. We are delighted to hear that you enjoyed your guest room! We have been in the process of completing a room-by-room remodel that provides a refreshed look and feel to each of our guest rooms. It’s a pleasure to hear that you enjoyed The Benson’s historic allure during your time spent with us and we are happy to hear that you were able to take advantage of the Hotel’s convenient downtown location. Thanks again for choosing the Benson Hotel, we hope you’ll join us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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