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All reviews hayden island pancake machine large shopping center front desk room was clean nice breakfast area quiet location complimentary breakfasts comfortable mattress plan on staying great property hotel is located nice stay shopping and restaurants upgraded room columbia river coffee table
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Reviewed 15 September 2018 via mobile

Friendly staff who greeted you warmly. Recognized you as platinum member and upgraded room. Typical Holiday inn express but convienent to airport. Only abot 20 minutes away. Only downside would be noise from railroad and airport but that cant be avoided. Would recommend if flying out next day from airport

Date of stay: September 2018
Trip type: Travelled as a couple
Thank trouthook69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo P, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this reviewResponded 26 September 2018

trouthook69,
Thank you so much for choosing to spend some time with us during your recent trip. We're pleased to see that we were able to meet your expectations and provide you with a pleasant experience. We're grateful that we had the chance to be your host and would love to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Every time we're in Portland we stay at this hotel. The staff are quite wonderful & we're greeted like
friends. The room this time was just what we needed with a jacuzzi tub to soak the aches away. We'll continue to book this hotel whenever we're in the area.

Date of stay: August 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank mikedang2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2018 via mobile

We booked a 2-Room Suite for our week stay while we attended our family reunion. There was one king size bed in a room and a queen size bed in the living room area. There was only one bathroom, but the sink was located outside of the actual bathroom, so it was available for use if the bathroom was occupied. It accommodated 3 adults and a toddler perfectly, and the beds were very comfortable. The room was clean, smelled fresh, and the housekeeping staff kept everything tidy and provided enough towels on a daily basis. The staff was friendly and spoke every time we entered and exited the hotel. There was also a daily complementary breakfast provided. The hotel is located in a quiet area and in walking distance to shopping area with a few restaurants. We would recommend this Holiday Inn Express if your family needs a place to stay in the Portland area.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank tamrisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018

I would stay at this hotel if there were 10 hotels in a row at the same location. The comfort is so good and the breakfast is 2nd to none! You think I am kidding?? You will see the huge selection and freshness of everything. I will always stay there.

Date of stay: November 2017
1  Thank patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo P, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this reviewResponded 23 May 2018

Patrick G,

Thank you so much for your kind comments! We will definitely be sharing your review with our breakfast staff, we appreciate the feedback greatly. We can't wait to welcome you back the next time you are in Portland! :)


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Reviewed 8 May 2018

We have stayed here a couple of times, staff is very friendly, price is ok and its a great location! Only hang up is we were gone for the day and our room was never cleaned, that wasn't the end of the world and things happen! Still this hotel was a good place to stay!

Room tip: Inform staff that you need your room cleaned before a certain time!
Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo P, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this reviewResponded 23 May 2018

Robert S,

Firstly, I would like to thank you for your kind comments! We appreciate the kind comments and will share with our staff. Secondly, we would like to apologize for the cleaning issue, we will be sure to share your feedback with our housekeeping team and work on doing better so next time you stay there will be no issues! :) Thank you for your understanding.


Kind regards,

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