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“Great Service every time”

Hells Canyon Adventures
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Hells Canyon Jet Boat Tour
Ranked #1 of 4 things to do in Oxbow
Certificate of Excellence
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Owner description: Hells Canyon Adventures offers jet boat tours, fishing charters, and shuttle services at the South Entrance of Hells Canyon. Hells Canyon is the deepest gorge in North America!
La Grande, Oregon, United States
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Great Service every time”
Reviewed 2 November 2011

We were in the first group picked up the day the boat was running late. We have used HCA for several years and Mark has always been on time. We knew there must have been a problem and he would do eveything he could to get to us as soon as possible. We spent the extra hours enjoying the canyon, the weather and and being with friends we don't see very often. When Mark got there he expained that the starter had gone out on the third engine and it takes several hours to fix it. We have been rafting long enough to know that schedules are not always able to be met due to unforseen circumstances. Weather and mechanical problems can cause problems and delays at any time. We allow for that.
I feel HCA runs a very responsible operation and we will continue to use them to shuttle us for our raft trips on the snake.


Visited October 2011
1 Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“The OTHER group on the day the starter went out”
Reviewed 2 November 2011

Just read the review from the other group. Wow how unfair. We have used HCA for an annual Cast & Blast for the last 10 years. Mark and crew have always been GREAT!!! 9 out of 10 years, he has been at our camp with 10 minutes of when he said he would be there. This last year, we knew something was up when he was late. That is the beauty of Hells Canyon, no cell phone service, so no way to communicate. The only other choice would have been to try and find another boat headed all the way to Pittsburg landing, and send a message, but there are few, if any, boats that head all the way down,other than HCA, and it would probably have taken more time to find them then fixing the starter!! Mark has always been great to work with, prompt, and does a great job getting in a good location to load and unload the gear from the boat, and he is there helping store the gear!
Thanks HCA!! Another Great Trip!!

Visited October 2011
1 Thank SRRafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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