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“Great Stay”

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Holiday Inn Express & Suites Ontario
Ranked #2 of 10 Hotels in Ontario
Certificate of Excellence
Reviewed 15 October 2017

The staff is very helpful and friendly. We held a family reunion near this hotel. We had a lot of children. The staff printed off word search and activities for the kids! The pool is small but it was great to keep an eye on the little ones while they swam. The kids really got a kick out of the pancake maker. Very clean. Really above excellent staff.

Room Tip: Room 419 is a very large room with great window. Really spacious.
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  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Lacey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 218 reviews

Reviewed 5 October 2017

The first thing we noticed about this motel is that it is not on motel row. That it is across the freeway from where almost all of the motels, restaurants and shopping are located. But if you are heading south, this one is on the west side of the freeway and is back off the main road, near the bus station. We only found it because we were using Google maps.
On a Sunday night with the Military discount (my husband is a veteran), our bill was less than $100 before taxes. Check-in was swift and smooth with cookies in the lobby. We were in a 2 queen, 4th floor away from the freeway. Small room with no refrigerator or microwave. Plenty of plug-ins for our electronics, 2 on the night stand and 2 at the desk.
The internet was fast and uninterrupted. The TV worked great and they had a DVD player (didn't use it though).
The bathroom was large. Shower worked great. The lighting was a bit dim as there were sconces, one on each side of the mirror (I prefer overhead lighting).
This was our first night out on a 2 week trip, so I'm not sure if the beds were too hard and I just couldn't get comfortable or if it was just me, since I usually do not sleep well on my first night away from home. A nice touch at the Holiday Inn's are the monogramed pillows telling you which are "firm" or "soft".
We had the AC running all night, I like it on the cool side. It didn't have a constant fan and kept turning on and off. When it turned off you could hear trains and the room would heat up uncomfortably until it would turn on again, which didn't help with my sleep.
We didn't have the provided breakfast so I can not comment on it's quality. Nor did we use the pool or hot tub.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Check-in was done in a hurry as the two girls were obviously having their dinner at the table across from the front desk and they wanted to get back to eating as soon as possible. They were both "barking" at me simultaneously, one wanting me to swipe my credit card on one side of the counter, the other wanting me to fill out the form ... There was no IHG elite recognition and no offer of an upgrade.
The assigned standard 2-queen room was OK, the very usual HIE room, maybe a bit on the smaller side. The only real disappointment was the fact there was no micro and not even a mini fridge in the room. I would have to go back years in my memory to recall a HIE property with no in-room fridge.
They must have recently remodeled the breakfast room as it appeared new and shiny, maybe even stylish. However it was not very functional. Instead of chairs to eat breakfast by the tables they put in lounge chairs and sofas, some of the tables are very unstable with only the central supporting leg. This design also greatly reduces capacity. The whole place is designed more for socializing and lounging than for eating breakfast. But we managed.
They featured plenty of fresh made cookies in the late afternoon, which was a nice touch.
It was another good, average HIE stay, with nothing special to remember.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Slo-Lju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

The motel is just off the freeway and very nice, the girls that were behind the desk were really nice and helpful. The rooms were really clean, the pool and hot tub was very well taken care of and clean, although the pool floor was a little slick when wet,

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank martymoose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

Very nice front desk staff, rooms were clean and spacious and the grounds were well cared for. My only complaint was that there is no mini fridge or microwave in the room. We were on a road trip and traveling with food so this was very inconvenient. Aside from that, it was very nice.

Stayed: September 2017, travelled as a couple
Thank Maggiemay0407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Ontario

Address: 212 SE 10th St, Ontario, OR 97914-3836
Phone Number:
Region: United States > Oregon > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Ontario
Price Range: €92 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
New hotel in Ontario, Oregon provides comfort & convenience. Welcome to the Holiday Inn Express & Suites in Ontario, Oregon. Our Ontario hotel is halfway between Portland, OR and Salt Lake City, UT, making it ideal for all travelers. Families looking for lodging in Ontario, Oregon will love our smoke-free hotel, located off I-84 and 50 minutes from Boise, Idaho. We are close to local attractions, including Four Rivers Cultural Center, Old Fort Boise, Rinehart Stone House Museum and the Oregon Trail Agricultural Museum. Nearby sights and activities include the Ontario Golf Club, the Vale Murals and the Farewell Bend State Recreation Area.Business travelers will be impressed by the comfort of our Ontario, Oregon accommodations. We offer easy access to companies such as Heinz Frozen Foods, AmeriCold Logistics, Holy Rosary Medical Center and the Oregon Bureau of Land Management. Treasure Valley Community College is just down the street. Our new hotel in Ontario, OR also provides a 24-hour business center with fax, copy and print services and free high-speed, wired and wireless Internet access throughout the hotel. While lodging in Ontario, Oregon you can enjoy upscale amenities including an indoor pool with whirlpool that opens to an outdoor deck with a relaxing waterfall and a Great Room with a cozy fireplace. Also, there is a 24-hour fitness center and a delicious Express Start breakfast. So Stay Smart at the Holiday Inn Express Hotel Oregon. ... more   less 
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Also Known As:
Holiday Inn Express Ontario
Ontario Holiday Inn

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