After having stayed in this hotel in the past and had great experiences, this time was MUCH different.
First of all, there was a screen missing from the window, letting massive bugs in. Reported it right away after realizing what was going on, and they said they would fix after we left.
First morning- no hot water. That evening we did have some, and all the faucets had HOT water, so figured it was a fluke, and didn’t say anything. The next morning, even COLDER. And on top of that, the tiles on the floor in the bathroom were coming loose, and two of them were spongy, feeling like you might fall through to the next floor down.
We have family in the area, and stay in Newport often, but WILL NOT be staying here again- would rather be assured of having hot water!
Loved the view here, but if you want any other creature comforts? Go somewhere else.
Reported everything upon checkout, and they said “sorry for your experiences”.More
- Free Wifi
- Free parking