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Reviews (547)
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Traveller rating
444
65
21
8
9
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All reviews great location parking garage fifth floor trader joes grab and go hotel is located great stay shopping and restaurants excellent place to stay easy access within walking distance king suite definitely stay here again very nice hotel pool and hot tub complimentary breakfast clean rooms
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4 - 9 of 547 reviews
Reviewed 7 June 2022

The location is great! Good, shopping, near everything and the freeway. The skybar is great and they have a large hot breakfast selection. The rooms are very average, a bit smaller than average and it was a little difficult with a big family going to and from the pool, to and from breakfast, and to and from the parking garage. Also ordering food to be delivered was a pain. They would often have a hard time finding the entrance or following the directions to the lobby.

Date of stay: May 2022
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Review collected in partnership with Hyatt Hotels
Thank thacass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LaurenO02, Guest Relations Manager at Hyatt Place Eugene/Oakway Center, responded to this reviewResponded 7 June 2022

Thank you for your review and for choosing our hotel. We are sorry that your experience at our property didn't quite match all of your expectations. We always aim to deliver an overall great experience, and we are saddened when we aren't able to achieve that. We're pleased to hear you enjoyed our location and Sky Bar during your visit with us. It is our hope you give us another opportunity to serve you again in the future. Please do not hesitate to give us a call if there is anything we can help you with in the future. Take care!

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Reviewed 31 May 2022

The staff was very friendly upon check in. The pool was a good experience as we were in Eugene to celebrate my daughter’s birthday. I did not think the room was luxurious enough to match the price. It’s possible the rate was high due to holiday weekend. We could have stayed at another hotel for cheaper. In the end I don’t mind paying more if I feel like we are getting an exceptional experience/special room. I did not feel that we did.

Date of stay: May 2022
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Review collected in partnership with Hyatt Hotels
Thank angellac423
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LaurenO02, Guest Relations Manager at Hyatt Place Eugene/Oakway Center, responded to this reviewResponded 1 June 2022

Thank you for your review and for choosing our hotel. We appreciate your feedback and apologize that your experience with us was not up to standards during your daughter's birthday celebration. We always aim to deliver a great experience, and we are saddened when we don't meet expectations. . Feedback such as yours assists us in improving our property and overall guest experience. It is our hope that you give us another opportunity to serve you. Please do not hesitate to give us a call if there is anything we can help you with. Take care and safe travels!

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Reviewed 31 May 2022

Very clean and well-kept property. Breakfast was quite good (warm and cold options). There were make-it-yourself breakfast burritos one day, and scrambled eggs and sausage (including vegan option) the next day.

Date of stay: May 2022
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Review collected in partnership with Hyatt Hotels
Thank Jason H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LaurenO02, Guest Relations Manager at Hyatt Place Eugene/Oakway Center, responded to this reviewResponded 31 May 2022

Thank you for your review and for choosing our hotel. We're very pleased to hear you enjoyed your stay with us and that you liked our breakfast offerings! We hope your next stay is just around the corner. Please don't hesitate to call us if there is anything we can help you with in the future. Have a great day!

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Reviewed 30 May 2022

The hotel had easy parking access, was in nice area with shops and restaurants. Great location to even walk to downtown Eugene. Breakfast was included with some different items than the standard hotel breakfast. Hotel clean and comfortable.

Date of stay: May 2022
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Review collected in partnership with Hyatt Hotels
Thank Judith M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LaurenO02, Guest Relations Manager at Hyatt Place Eugene/Oakway Center, responded to this reviewResponded 31 May 2022

Thank you for your kind words regarding our hotel! We appreciate your feedback and we're pleased to hear you enjoyed your stay with us including our amenities and location. We hope to welcome you again next time you're in Eugene. Take care!

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Reviewed 22 May 2022

We had a very good stay at Hyatt Place. It was lean and well appointed. Beds were very comfortable. It was conveniently located, a little bit outside of downtown area, but things were easy to get around.

Date of stay: March 2022
    • Location
    • Sleep Quality
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Thank ckTraveler09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LaurenO02, Guest Relations Manager at Hyatt Place Eugene/Oakway Center, responded to this reviewResponded 23 May 2022

Thank you so much for your positive feedback. We're so happy to hear you had an enjoyable and comfortable stay with us. We hope to welcome you again next time you are in Eugene. Take care and safe travels!

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