The staff at this Extended Stay America was always friendly and courteous. The hotel is well kept, clean, and comfortable. The facilities are convenient and easy to access. I would highly recommed staying at this hotel!!More
- Free Wifi
- Free Parking
The staff at this Extended Stay America was always friendly and courteous. The hotel is well kept, clean, and comfortable. The facilities are convenient and easy to access. I would highly recommed staying at this hotel!!MoreShow less
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and that our service, as well as facilities, were to your satisfaction. Thanks again for recommending us online, and we look forward to serving you again soon!
No daily housekeeping, no breakfast. The room had a strong smell. If I needed more towels I would need to ask as well for toilet paper. On the website it stated Free Breakfast. It was a grab and go. Hardly any left. I would not recommend just for $10 more you can get way more for your money
Thank you for your staying with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not communicate this at the time of check-in, we are sorry. Your feedback in regard to breakfast will be shared with our food and beverage team. We hope you will give us another chance to serve you better.
I don’t want to make this a negative so I will stay quiet on this one. Price was good I would definitely pay more to get what I want out of a hotel 40.00 more dollars gets you a nice hotel great breakfast and great customer service.
Scott, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again.
I enjoyed my short stay at this hotel. The staff was friendly and helpful, the room clean and net. Need to bring your own hand-held mirror and hair dryer, there are none in the room. The hotel accepts pets and is perfectly located about 2 blocks from Banfield Pet Facility and a number of excellent store, shops and great restaurants. I would use this hotel again.
Ruth, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Please note, bath amenities such as hair-dryers and toiletries are always available and complimentary at the front desk at any time. It was a pleasure to have you as our guest, and we hope to see you again soon.
The location is convenient with lots of shopping and restaurants only a short distance away. It is set far enough off the road but there is no street noise.
The room was clean. The kitchen stove fridge and microwave were clean enough that I would have no concerns about making a meal.
The TV has cable with Showtime as the premium movie channels. There is plenty of room to set up a desk as well as have a separate table for meals. This would be a find room for an extended stay for a single or perhaps a couple.
It's not very fancy and the breakfast isn't much but otherwise this is a good value for a quiet nights sleep.
Marco, thank you for taking the time to review your experience at Extended Stay America. We are glad to read that you liked our affordable rates, convenient location which was perfect for your needs and your well-equipped room as well. We appreciate you recommending us online and hope to see you again soon.
We were staying at a relative's house and needed a break. This was a great room esp at the discounted rate we paid for it. Its not super top notch like a fancy downtown hotel. But, its a quiet parklije setting. Great for our dog too!
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to read we accomplished this while you were here. Thanks again for recognizing our pet-friendly feature, and we hope to be your hotel of choice whenever you are back in this area.