My ONLY complaint was that there was no refrigerator/microwave in the room. I am so used to having one at HI Express that I didn't notice that it wasn't listed in the room description. While there were some available on our 3rd day to "check out", there was not one available our first day there. I travel quite a bit so I pack my own snack veggies, fruit, plain yogurt and sparking waters. I don't know if I would have booked a room knowing that there wasn't a refrigerator. Information should be noted on the website that refrigerator/microwaves are available for checkout IF available.