Went in Saturday evening around 8:30, well after the dinner crowd. There were 4 servers on duty to handle 6-8 customer tables. We were seated immediately and drink orders taken. A few minutes later, drinks arrived and our server took out order. A half hour later she came to apologize that it was taking so long, stating the kitchen was in a mess. About 15 minutes later, my food came out, part of my friend's food came out with an apology that the corned beef hash was frozen and couldn't be used. Another selection was made and the food was delivered about 10 minutes after that. I server kept apologizing for the wait and the reorder. It was not her fault.
I have been to this IHOP a few times before in the evening, and whereas the food ordered as always available, it also too over 30 minutes to get out meal, and again, they restaurant was not busy.
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