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Reviews (494)
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Traveller rating
280
118
52
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14
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All reviews double tree nice hotel downtown area room was clean warm cookies the hotel staff stay there again easy access parking lot staff was friendly hot tub ohio courthouse elevator granville accommodations freeway
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8 - 13 of 494 reviews
Reviewed 25 October 2020

Brittney went above and beyond to help us the best she could to get a room!! My husband is a manager at a location in WV and we was having issues with our discount. She has been so helpful our whole stay!

Date of stay: October 2020
Trip type: Travelled with family
Thank brittanysO6348DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kendra Proudfit, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this reviewResponded 26 October 2020

Thank you for your kind words. Brittney is cherished by our team and we will be sure to share this with her. It is our sincere wish to welcome you back to our DoubleTree hotel upon your next visit to the area. On behalf of the DoubleTree team, we appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2020 via mobile

Lovely hotel with nice design, comfortable furniture, solid maintenance. Staff is friendly, professional and excellent. I have one complaint: the blackout curtains in the room are divided into four, and they don’t overlap at all. That makes it impossible to actually make the room dark —especially with bright lights from the street and the hotel entrance on all night. This is an easy fix for the hotel owner, and with it the hotel would merit a 5-star review.

Date of stay: March 2020
Trip type: Travelled with family
Thank DCAroundtheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KendraP195, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this reviewResponded 19 March 2020

Thank you for sharing your feedback regarding your recent stay. You kind words appreciated. I appreciate your comments regarding the curtains and have noted this as we look at the design of our curtains when replaced. On behalf of the DoubleTree team, we appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020

My daughters had an event, which took place in the hotel ballroom. Even though the rate was slightly higher than surrounding hotels, the convenience of being at the event location was helpful. The staff was welcoming and attentive. The room was clean as expected. Room service at 10:30pm - late arrival from 3.5 hours away was prompt and food was very good (parm garlic fries & chicken wings -- my girls loved them both!) DoubleTree Cookies are always a nice touch! We will stay again if the event is held at this location.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank p2family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KendraP195, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this reviewResponded 6 February 2020

Thank you for taking time to share your recent experience at our DoubleTree hotel. Your kind words is appreciated. On behalf of the DoubleTree team, we appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2020

The staff here went above and beyond to help our family out. We had family driving from far distances that were coming into town for a funeral. They made accommodations for us that were unexpected and made us feel a sense of relief during this time. From the front desk to the restaurant every member was friendly, accommodating, and more than willing to assist any way they could. I would choose this hotel again.

Date of stay: January 2020
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Kayla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KendraP195, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this reviewResponded 30 January 2020

Thank you for such a kind review. It was an honor to have you and your family as our guest during this time. I will be sure to share this with each team member. On behalf of the DoubleTree team, we appreciate you!

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Reviewed 27 January 2020

Beds were so uncomfortable, we didnt sleep at all. The heating and cooling was so off, it was either too hot or too cold. The breakfast was just plain aweful. If you like tasteless food or all microwaved food, then your golden. Cuz that's all it is. Not 1 bit was made in that kitchen, I promise you !! Dont stay here, anywhere is better!!

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank amandalittle85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KendraP195, General Manager at DoubleTree by Hilton Hotel Newark Ohio, responded to this reviewResponded 28 January 2020

Please accept my sincere apology for the disappointment of your stay. Your specific feedback is appreciated and will be shared with the rooms and culinary teams. On behalf of the DoubleTree team, we appreciate you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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