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8 - 13 of 187 reviews
Reviewed 22 August 2018

This is a very typical Courtyard, or what a Courtyard should be. Clean, comfy beds, a little modern updates, etc. Pool looked small but didn't really have time to try it. Our room had a balcony that overlooked the McD's drive thru and front of the hotel and stayed surprisingly quiet at night.

Small problem right after check in, I went looking behind the couch for a place to plug in my phone and found a LOT of beer cans. Housekeeping came up right away and cleared them up and sprayed some freshener to be safe. We were given two breakfast vouchers for the two days we were there. As we were there for a wedding, one day wasn't used as I in the wedding party and had to be at hair very early. Hubby went out with the guys not in the wedding but in the family. We did use it the second day and the gentleman that waited on us was very nice and friendly. A woman came out to help or answer a question that could have used more patience but I've seen worse.

If I ever visit my sister's inlaws in that area again, I'll be sure to stay here again. I gave it a 4 because there was nothing special that made it stand out from how it should be. But still a very good hotel, just not excellent.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank sabinebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Newark Granville, responded to this reviewResponded 22 August 2018

Dear sabinebaby,

Thank you for sharing your experience. Your review, which highlights successes and areas for improvement, serve as encouragement towards achieving our goal of providing the best accommodations and service. Your feedback is welcomed and appreciated at we work towards being your hotel of choice in the area.

Best,
Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

Great service and staff. Bed was very comfy along with the pillows. The Bistro was excellent. Double drinks were actually doubles. Then menu is limited to Bar Food. But it was perfect and very good. The Breakfast in the mourning was great also. Starbucks coffee and Breakfast sandwiches we very satisfying. Visited family in the area and when we come back we will definitely stay there again?

Date of stay: August 2018
Trip type: Travelled as a couple
Thank ppijacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Newark Granville, responded to this reviewResponded 20 August 2018

Dear ppjjacki,

Thank you for taking the time to share your feedback. I’m pleased to hear our comfortable bedding, friendly staff, and restaurant made for an enjoyable stay. We appreciate your kind comments.

Best,
Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018

Excellent hotel
Housekeeper Alison left us a nice note thanking us for staying and wishing us safe travels. This was "above and beyond" in my opinion. Other housekeepers went out of their was to make Eye contact and greet us.
We left early one morning an caught a guy (maybe from the desk) dancing in the lobby. He said " You can see what kind of day I am having." Room was spotless

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Livesonthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Newark Granville, responded to this reviewResponded 2 August 2018

Dear Livesonthebeach,

Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our housekeeper Alison's excellence in service exceeded your expectations and made for a wonderful experience. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon.

Best,
Thomas Mate
General Manager

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Reviewed 17 July 2018

But not a 5 for a couple of reasons: the room was oddly arranged ... the bed faced the windows, so the TV was hard left and the space between the bed and the TV console was quite narrow. "Thankfully," I did not sleep long enough to have to stumble by to the bathroom. The blinds were SUPER dark, which is great, except when they start doing construction at the McDonald's not 100 yards from the room. But the place is relatively new, the staff super nice, etc. Just remember that you don't get a free breakfast ...

Room tip: Not near the McDonald's construction
Date of stay: July 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Courtyard Newark Granville, responded to this reviewResponded 18 July 2018

Dear Robert W.,

We love knowing you enjoyed your stay with us! However, we are disappointed to know there were some issues that kept your stay from being flawless. We will address this with our team, and we are grateful for the feedback. We thank you for your patience and for not letting this overshadow your visit. We look forward to welcoming you back soon.

Thomas Mate
General Manager

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Reviewed 12 July 2018 via mobile

We stayed at the Courtyard one night and found it extremely nice and clean. The rooms very spacious and accommodating and the staff was very polite...even at 1am! Thanks for the pleasant and enjoyable experience!

Date of stay: June 2018
Trip type: Travelled with family
Thank R1651EXjoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Courtyard Newark Granville, responded to this reviewResponded 14 July 2018

Dear R1651EXjoel,

Thank you for choosing Courtyard Newark Granville! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.

Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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