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Traveller rating
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Reviewed 28 July 2018

......on Mount Vernon, Ohio square, The Grand offers today's comfort style with vibs of yesteryear elegance. Walk to restaurants, boutiques and antiques. Across the street, sit in a beautiful park to relax, read or just plain enjoy a shady walk.........

Date of stay: June 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank dlansing2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 30 July 2018

Dear Guest- thank you for the 5-star rating and fantastic review. we are so happy that you enjoyed your time with us and had the opportunity to visit some of the shops and eateries. We look forward to your next stay with us- have a Grand day!

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Reviewed 27 July 2018

Gorgeous, historic looking, immaculately kept, luxurious rooms and beds, wonderful staff, located on historic town square. Very Americana experience. The best hotel in Mount Vernon, OH, or Gambier, the neighboring town, or anywhere near that area

Date of stay: July 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 30 July 2018

Dear Paula, thank you for your wonderful review and 5-star rating. We are absolutely thrilled that you were happy with your accommodations while you and yours stayed with us. We are very appreciative of your kind words and will be sure to pass along your compliments to the staff. We hope to see you again the next time you find yourself in the Mount Vernon, OH area. Have a Grand day!

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Reviewed 26 July 2018

This is a beautiful hotel in outstanding condition right on the square in Mt. Vernon. The staff was wonderful. The breakfast we delightful and we had a great time staying here. We plan to return soon and enjoy this hotel again.

Date of stay: July 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 30 July 2018

Dear Timothy, thank you for your 5-star rating and review! We are thrilled that you enjoyed your time with us and that our accommodations, breakfast, and staff exceeded your expectations. We are very much looking forward to your next visit with us. Have a Grand day!

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Reviewed 24 July 2018

Superb customer service! The staff created a true family-like atmosphere. Accommodations were perfect!! I extend a special thanks to Joseph, the Front Desk Manager, for his kindness & helpfulness!! I look forward to a return visit!!

Date of stay: July 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank 228margiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 24 July 2018

Thank you for your 5-star rating and wonderful review- we are absolutely thrilled that you enjoyed your time with us and that our staff made you feel right at home. We will pass along your special thanks to Joseph. We are very much looking forward to your next stay with us- have a Grand day!

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Reviewed 20 July 2018

Don't stay here if you might have to leave early, they will charge you for as many nights as you reserve. Archaic policies! I reserved for two nights and left early the next morning (9 AM) after the first night and checked out at the desk. They told me they would have to charge me for the 2nd night. In 20 years i have never been charged for this type of scenario.

Date of stay: July 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 24 July 2018

Mr. Clark, thank you for your review- we appreciate your feedback, but we would like to note that we did, in fact, go ahead and refund your early check-out fee this time as this may not have been understood by you upon check-in. Unfortunately, this is stated on our registration card that was reviewed with you and you signded at check-in. Mount Vernon has limited availability for hotel rooms which is why this policy is in place. We are sorry that you misunderstood this during your stay and hope that the necessary steps that we took were to your satisfaction.

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