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Traveller rating
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Reviewed 26 July 2018

This is a beautiful hotel in outstanding condition right on the square in Mt. Vernon. The staff was wonderful. The breakfast we delightful and we had a great time staying here. We plan to return soon and enjoy this hotel again.

Date of stay: July 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 30 July 2018

Dear Timothy, thank you for your 5-star rating and review! We are thrilled that you enjoyed your time with us and that our accommodations, breakfast, and staff exceeded your expectations. We are very much looking forward to your next visit with us. Have a Grand day!

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Reviewed 24 July 2018

Superb customer service! The staff created a true family-like atmosphere. Accommodations were perfect!! I extend a special thanks to Joseph, the Front Desk Manager, for his kindness & helpfulness!! I look forward to a return visit!!

Date of stay: July 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank 228margiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 24 July 2018

Thank you for your 5-star rating and wonderful review- we are absolutely thrilled that you enjoyed your time with us and that our staff made you feel right at home. We will pass along your special thanks to Joseph. We are very much looking forward to your next stay with us- have a Grand day!

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Reviewed 20 July 2018

Don't stay here if you might have to leave early, they will charge you for as many nights as you reserve. Archaic policies! I reserved for two nights and left early the next morning (9 AM) after the first night and checked out at the desk. They told me they would have to charge me for the 2nd night. In 20 years i have never been charged for this type of scenario.

Date of stay: July 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 24 July 2018

Mr. Clark, thank you for your review- we appreciate your feedback, but we would like to note that we did, in fact, go ahead and refund your early check-out fee this time as this may not have been understood by you upon check-in. Unfortunately, this is stated on our registration card that was reviewed with you and you signded at check-in. Mount Vernon has limited availability for hotel rooms which is why this policy is in place. We are sorry that you misunderstood this during your stay and hope that the necessary steps that we took were to your satisfaction.

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Reviewed 20 July 2018

The hotel was so clean and decorated beautifully. The staff was very friendly. The continental breakfast was very good. They have a nice porch with tables out front. I highly recommend this hotel. We had a great stay!

Date of stay: July 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank karenkeiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 22 July 2018

Karen, thank you for the 5-star rating and review. We are happy that you were able to enjoy your stay with us and got the change to relax on our veranda- it is a favorite spot for our guests. We will pass along the great notes to our Front Desk, Housekeeping, and Breakfast staff. Next time you find yourself near the Mount Vernon area we would love to host you again! Have a Grand day!

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Reviewed 13 July 2018

We were happy with our selection of the Grand Hotel, nice design and a good location. Clean, good parking, very competent and friendly front desk staff. Room was clean and comfortable. Our room had a nice view of the fountain in the square. Police may need to patrol the square a bit better, a few undesirables we hanging out there, preventing normal people from enjoying the square.

Date of stay: July 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Matt1598
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Admin at The Mount Vernon Grand Hotel, responded to this reviewResponded 13 July 2018

Matt, thank you for the 5-star rating and review- your feedback is greatly appreciated. We are thrilled that you enjoyed your time with us and that our staff made you feel welcomed. We received quite a few requests from individuals asking for a square facing room, which you were able to enjoy. We hope that you will come and visit us again soon- have a Grand day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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