driving to Boston. Got tired and needed to sleep. The front desk person was nice but that is about it. Woke up the next morning with red itchy spots on my torso, arms and legs. BED BUGS! Glad I wore shorts to sleep.More
- Free Wifi
- Free parking
driving to Boston. Got tired and needed to sleep. The front desk person was nice but that is about it. Woke up the next morning with red itchy spots on my torso, arms and legs. BED BUGS! Glad I wore shorts to sleep.MoreShow less
While we're glad you enjoyed our friendly service, we're sorry to hear not everything was perfect about your visit. Our property undergoes routine maintenance for pests; however, considering your comments, we have contacted our pest service so that the matter is promptly addressed. We hope that the next time you're in town, you'll give us another chance to impress you with the quality experience you expect.
Didnt wanna travel back to zanesville and July 20-21 2020
I literally just explained everything in previous page so it definitely too much to explain again. But had ahitty service and was very rude to us.
Thank you for your feedback. We are looking into the matters you previously addressed so that we can ensure we are providing our very best going forward. That being said, we apologize for any perceived rudeness and have spoken to our team so that we know we are providing our best hospitality. In the future, we'd love for another chance to impress you on the road ahead.
I have stayed at this location for many years because of the convenient access to all the areas where I have business. The rooms are clean and well equipped with everything I need. The owner is also the manager and I have never had any problem with my accommodations.
Made reservations here because it says pet friendly and they said it changes in July and not pet friendly now. I will be reporting them for false advertisement to the Better Business Bureau. I even sent him a picture where it says pet friendly and he said if I took my dog in he would charge me $200!!!
Our policy indeed did change in July and all websites were changed to reflect this new policy at that time. However, your booking was made in September and under "Policies" on the website that you booked from it states that Pets are not allowed. I apologize for the confusion that this may have caused.
Mold growing in bathroom. Feet sticking to carpet. Management augumentive. Place is really bad. Internet not working when we arrived. Talked with management about problem. They were able to reset router the following day.
Stayed her on a whim...... it was only $55 for the night. It was snowy and you have to park and I had to trudge through the snow to get in.... the bed was a full bed and very sparsely decorated....No shampoo, had to use a tiny bar of soap...... the curtains were held together by something akin to a potato chip bag closer..... but I knew I was not staying at the Waldorf Astoria!!!!!!!!!