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270
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30
11
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All reviews evening reception full kitchen bedroom suite smoking room home away from home the staff was great pool and hot tub fitness center complimentary breakfast fireplace dishwasher hallway chain couch pet
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14 - 19 of 459 reviews
Reviewed 17 July 2018

Just a great place to say with a lot of smiling faces around you.Room was comfortable. Staff very friendly. No problems at all. East to get to from the freeway. WE would definitely stay at this hotel again. You will not be sorry.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Guide612549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018

Great property, with great staff. Checkin and checkout were without a hitch. Personally, I liked the easy access to the Ohio turnpike and 495 interstate. They were very friendly and accommodating to my family. Note that this is a pet friendly hotel.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank tldecot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2018

Hotel was in good location. Lobby was clean and front desk greeted us when entering hotel. Once in room, T.V. did not work - staff promptly resolved issue. Door knobs to interior doors came off when used, dishwasher could not be used. Bathroom was supplied with only two towels.

  • Stayed: July 2018, travelled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

We had high quality of service, cleanliness, and sleep for the price we paid for however; it was a poor experience overall. When full cleaning service was completed, they failed to replenish toilet paper and tissues. Reported problems found however, it was never fixed because no maintenance staff were available.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank richard a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Homewood Suites by Hilton Toledo-Maumee, responded to this reviewResponded 8 August 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Tripadvisor traveler, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

His dad is going to the house and he is doing a good job. We will definitely not return to this hotel. Too old and upgrade not done well. Ceiling fans very dirty; had to report to front desk clerk. Overpriced for the holiday.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank debbie7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Homewood Suites by Hilton Toledo-Maumee, responded to this reviewResponded 8 August 2018

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your suite. I am working with our housekeeping staff to prevent this from happening in the future and your honest feedback is allowing me to do so. I hope that if you travels bring you back to the area that you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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