Hidden Valley Lodge had great reviews when we booked the house last year but, apparently it has fallen under new management new to the hospitality industry. Our first impression upon starting down the private driveway was dumpster overflowing with trash. The crushed rock driveway is a fairly steep and rutted by water erosion. The website accurately shows the beautiful lodge set in a secluded wood site. It was nicely decorated and has plenty of pots, pans, dishes, towels, blankets and pillows. What is easily overlooked; 1) The open floor plan is noisy for those going to bed early or trying to sleep in, 2) The land is not flat enough for the kids to ride bikes or play catch – a missed ball would roll into the weeds and poison ivy. Even the pool table in the basement was not level.
The lodge was clean on the surface only – there was heavy dust under the beds and on the ceiling fans, and stains on the mattresses. There are not any services provided to the cabin during stay such as take away of wet towels, care or cleaning of hot tub, emptying trash cans on porch, or restocking of toilet paper unless requested. There is not a phone or cell service in the cabin which works great for the management company. Calls to the management did not resolve the problems. The hot tub was unusable during our stay with green, foul smelling water and red algae growing on all the inside surfaces. We ended up draining and cleaning the hot tub ourselves to at least get rid of the smell. Lastly, a raccoon frequents the area and is not afraid of humans. He approached our group during a bonfire and was big enough to knock over a garbage can and drag it several feet before gaining access spreading garbage everywhere in the middle of the night.
Unfortunately for the price, I would recommend investigating other options, as there are many similar lodges for rent under different management.
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