You know what you are getting at McDonalds - Yes?. Well not in Croydon. This has got to be the worst run franchise I have seen in a long time. Today was so bad I had to video it. I could have had a three course meal cooked from scratch in the time it took to get a simple quarter pound burger fries and coffee. When it eventually came and despite three repeats I got coke not coffee and ice which I did not want. The fries were cold (probably due to the staff chatting by the fries instead of looking after the customers) But remarkably the box supposed to hold the burger I wanted did'nt - not sure what I got but it was not beef some kind of crispy thing in sauce. When I called a member of staff to look I got directed to the same queue I just spent 20 minutes in.