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“Disaster”

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Croydon Court Hotel
Ranked #21 of 24 Hotels in Croydon
Reviewed 3 April 2012

Booked for my colleagues with our business card,, when they got there the person at reception said I did not send authorisation of take payment,( I have the email to prove I did) I booked 3 single rooms they were offered bunk beds that they would have to pay for themselves, so in the end my colleagues booked in somewhere else, I just got off the phone from hotel now to have had the most frustrating conversation with a man with broken english who does not have a clue..........Please do not stay there

Room Tip: Choose it in another hotel please
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  • Stayed: April 2012, travelled on business
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4  Thank Kay_omahony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 68 reviews

Reviewed 27 March 2012

We have a son in long term hospital care in Kent so we stay in the area fortnightly. We usually use Travelodges when the rate is low enough as although they are basic in style they are properly equipped and reliably clean. This stay at Croydon Court/Norfolk house was a very cheap special offer so almost good value for the money, Travelodge booked well in advance much better though for the same rate.
Stayed in a dismal 'refurbished ' room in the Norfolk House part of the property. Very little english spoken by staff. One badly chipped mug in room for tea/coffee, exchanged grudgingly at reception for 2 grubby cups, which I washed thoroughly myself despite the fact that the miniscule basin had no plug; which also made for a shaving ordeal for my husband. Little space to move in the room (162)as it is filled with two double beds joined together and a single one. £5 deposit for tv remote if you want it. Headboards made of poorly cut melamine chipboard with unfinished rough edges. Old MFI bedtable. Spilt paint on carpets and curtains. Old radiator left dirty, not cleaned or repainted. GOOD LARGE SHOWER CUBICLE, PLENTY OF HOT WATER, HIGH PRESSURE. Towels grey and careworn, smelling of cooking oil and vinegar as all hotel towels seem to (even at The Carlton in New York).

Buffet breakfast of cornflakes, rationed bread and juice, OK. Creased white(?) chair covers made it looked like it was being mothballed; badly made and poorly fitted curtain and pelmet dressings. Tea dispenser inoperative which caused a crisis amongst the plentiful waiting staff. Room 162 has rear view over the shanty buildings at the rear which seem to be used as 'accomodation' for the miriad of asian staff. Use the security chain on the room door, you need it. Lots of noisy activity during the night and early hours.

Room Tip: Do they have any good rooms? May be quieter near the top of the buildings? I would not like to sta...
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  • Stayed: March 2012, travelled as a couple
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1  Thank evarover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

Pretty shabby but used to go for dirty weekend with ex bf. It was fine for that.

  • Stayed: January 2011
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3  Thank ladygaga1111111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

Only stayed one night but the initial welcome was very staid, room more than adequate, clean tidy nice television and a sitting area.

Value for money at £75 bed and breakfast.

Breakfast was a completely different affair as the staff were very attentive and more than enough selection for the hungriest of eaters, if only the rest of the hotel staff were as obliging and wanting to give good service.

Morning check out was great, super service and a pleasent manner.

Regards

Chris B-R

  • Stayed: December 2011, travelled on business
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Thank Chrisg0ufp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

This is more of a hostel than a hotel. The room I was in was small and depressing, and not very clean. Although fresh towels were supplied daily
I didn,t eat there so can't comment on the food.

If you are looking for somewhere to just lay your head for 1 night, then you could probably struggle on through. Any longer (I had the misfortune of staying for 3 nights) and I would give it a miss

There is a pub called Saint and Sinners about 5 mins walk away which serves great food at very reasonable prices.

  • Stayed: September 2011, travelled on business
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3  Thank watp_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Croydon Court Hotel

Address: 597-603 London Road, Croydon CR7 6AY, England
Region: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant
Hotel Style:
Ranked #21 of 24 Hotels in Croydon
Price Range: €56 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Croydon Court Hotel 3*
Number of rooms: 50
Also Known As:
Croydon Court London

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