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All reviews crab and lobster private hot tub themed rooms le manoir beer tap special occasion log cabin taj mahal birthday treat kedgeree free standing bath roll top bath underfloor heating molton brown toiletries our wedding anniversary quirky hotel large portions
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Reviewed 30 May 2018

Arrived on Sunday a little early and had to wait half an hour for our room which was Burj Al Arab.Were pleasantly surprised when the wonderful Tim asked if we would like a drink while we waited.Putting aside the room and the food which were both wonderful we were so well taken care of by Tim who is the friendliest and most professional hotel employee i have ever dealt with.We would also mention Claudio who brought us drinks outside after our meal.These two fellas are a credit to crab manor and made our stay even more enjoyable.Looking forward to returning soon.

Room Tip: Burj al Arab has two large windows with lovely views of the gardens
  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank jason a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

We came for our wedding anniversary and decided to pay a little more for the private hot tub. We were shown to our room by Fernando and he did an outstanding job looking after us. Room was stunning, huge walk in shower free standing bath and biggest surprise, private sauna. Turn down service was great and the bed was so comfy, so much so we went and bought a new bed the next day. The grounds were beautiful and well kept. Will definitely be back.

Stayed: May 2018, travelled as a couple
Thank Jayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

Been a few times now,, we love it here,, great location food always been fantastic,, ambiance great , crab manor the rooms fab,, this time however tried a hot tub room ,, very disappointed,, just not good enough at all, very poor value for money, room shabby , the hot tub over looked in a back yard , it turns itself off at 11pm and as we had a baby with us we had not had a chance to get into it till 10.30 after dinner,, then in the morning it turned it self back on as we were checking out, a complete waste of time and money, in a room not nearly as nice as the ones in crab manor , I also noticed that should we have had a chance to use the not so private hot tub that the water was heating up as opposed to emptying itself as we left, We will Definitely be back to eat ,, the older male waiter looking after canapés and drinks at manor before dinner was excellent.

Stayed: May 2018, travelled as a couple
Thank Bailersbreakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2018

- no privacy in room
- unable to open window due to smokers sat outside, plus people looking in so had curtains shut on a hot day
- poor customer service at both reception and in the restaurant
-Arrived at 7pm for canapés (as informed by staff member) but to our disappointment we waited and were told we had missed them!
- In the restaurant, we ordered our food and after waiting 45 mins we found out our waiter, Tim, had not placed the order. Food served 60 mins after we had arrived at the restaurant cold and inedible.
- Upset with our poor experience so far and no remorse shown so asked to speak with Management. Waited at reception for 30 mins to be greeted by waiter Tim (wearing a jacket instead of a waistcoat!) He informed us that there was nothing that they could do and that we needed to speak to Manager Claire.
- Disappointed and upset we decided to leave the hotel and are still waiting to speak to Claire...
Overall, we have paid a lot of money for to celebrate a special birthday but utterly disappointed with the whole experience.

Room Tip: don't choose the Le Manoir
  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
6  Thank chrisandhenryshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2018 via mobile

I stayed in the shrang la room and it was amazing, I couldn’t fault our stay at all everything was perfect and we have re booked to stay in the Lapland themed cabin June the 5th and we can not wait! Everywhere was clean, the bed was the best I have ever slept on, really spacious and the private hot tub added that extra romance!

Stayed: September 2017, travelled as a couple
Thank sarahbryanofficial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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