We visited the Flagstaff yesterday and found the staff we spoke with very helpful.
We had a table booked for ten people unfortunately we were delayed getting to the restaurant and we phoned ahead to alter the times they were very helpful and accommodating.
All the staff we spoke with were helpful and polite, especially Elly who looked after us, she is a credit to Brewers Fayre.
The food itself was acceptable. Sadly they had run out of Rib Eye steak, which was a shame but then it was quite late in the day so a Sirloin took its place.
Otherwise an all round pleasant experience.
It looks like the refurbishment works mentioned else where are complete.