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“Terrible service and rude”

Amigos Kebab & Pizza House
Ranked #43 of 58 Restaurants in Sandwich
Cuisines: Fast food
Restaurant details
Reviewed 13 August 2017 via mobile

So we ordered off their website for delivery and paid by card, after a hour and a half we phoned up and they said it had just left, then half hour later we phoned again and they insisted it had left 5 minutes ago, so another half hour passes and we call them and all of a sudden they didn't receive our order, went down there and they refused to give us our food or a refund even though we had proof of purchase on an email sent from their own website, absolutely shocking that 3 hours after we ordered we had no food and £40 down

6  Thank aj230985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 20 reviews

Reviewed 22 June 2017

Good quality food at a decent price. Pizza great and all cooked fresh. Friendly staff and variuos meal deals.

Thank scoobydoo163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

We had been eating here for around 6 years, at least once a month. First the pizzas went downhill, now our kebabs are awful. We arrived near closing time today and were told that chicken doner is not available and that they won't cook chips ( but will wait for chicken skewer to cook!) . Arrived home with food that we didn't even choose to order due to limited menu and it was missing salad, well u could say it had some but difficult to spot as must have been the dregs. I realise that close to closing time they can't be bothered but why not close earlier then!!!!! No reason to severely compromise food quality, I will not eat here again.

3  Thank Radiantsun01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2017

Arrived, ordered. It was busy, okay might be a wait. then so many people came and went with their food while we waited, 20 minutes later our order was taken again. Then to cap it all, man who arrived some time after we had ordered, made an order then left, he came back and was immediately served his food.

40 minutes!! Still no sign of being actually served so we left and bought ingredients from Coop. I have no idea whether their food is any good, but to be left for 40 minutes standing around like an idiot, that is such bad manners. Won't bother trying again. Having read other comments, it seems we aren't alone.

    • Service
2  Thank simonmallett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2016

We love this place because of the choices available, From pizza to kebabs they offer a free local delivery service or you can collect. Reasonably priced good food!!! And a friendly bunch too

Thank judidown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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