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Reviewed 2 December 2015

I stayed here last weekend with some friends for a pre-Christmas treat. The service - from the reception staff, concierge, restaurant/bar staff down to the lady who cleaned our rooms - was superb. I got the impression that the staff were genuinely happy rather than just "going through the motions".
Our rooms were spacious and very comfortable. Toiletries were of premium quality (way above normal hotel fare). Our rooms had a 'walk-in' wardrobe containing an ironing board and iron, we also had tea and coffee making facilities, amenity kits and a full length lounger type piece of furniture for lazing on. Windows were floor to ceiling providing views of the city.
On our first night we decided to eat in the hotel because we had been out all day. We enjoyed it so much that we booked again for the following night. A superb hotel and well worth the price.

Stayed: November 2015
Thank 995mariaelena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianEllis, General Manager at The Lowry Hotel, responded to this reviewResponded 9 December 2015

Dear 995mariaelena

thank you for your very encouraging and positive review. We were pleased to read that you enjoyed the comfortable and spacious accommodation at the Hotel. It was also very pleasing to read about the genuine care and attention provided and we will make every effort to share this feedback with the team. Hopefully there will be many more occasion for you to visit Manchester and we look forward to welcoming you back to the Lowry Hotel

Adrian Ellis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2015

We stayed 2 nights as LHW members. Comfortable room and helpful friendly staff. Hotel arranged airport transfer , driver waiting when we came out of arrivals. We ate breakfast and lunching the River Restaurant, all good.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank sandramL1362EC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianEllis, General Manager at The Lowry Hotel, responded to this reviewResponded 2 December 2015

Dear SandramL1362E

Thank you for your very positive trip advisor review. We were pleased to read that you enjoyed your stay and found our rooms comfortable. We were also pleased to read that you enjoyed the breakfast and lunch in the River Restaurant and hopefully you enjoyed the new menus which have recently been launched in the Hotel. We look forward to welcoming you back in the very near future

Adrian Ellis
General Manager

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Reviewed 29 November 2015 via mobile

I always love returning to this hotel! Fantastic facilities, gorgeous rooms, the comfiest beds and the staff are always at the top of their game. Once had a small problem with slight staining on the bedsheets and it was immediately sorted and we were compensated for the inconvenience. Perfect spot for heading out in Manchester or just chilling for the weekend. Love it!

Stayed: November 2015, travelled with friends
Thank Jade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianEllis, General Manager at The Lowry Hotel, responded to this reviewResponded 2 December 2015

Dear Jade S

Thanks for your kind feedback following a recent stay at the Lowry Hotel. It is always good to read such positive comments from our guests and that you feel this is the best Hotel in Manchester. We are very humbled by your kind words and hope that we can continue being of service for your future stays in Manchester.

Adrian Ellis
General Manager

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Reviewed 29 November 2015 via mobile

Couldn't have been better , everything you want is available.we actually live in Manchester but wanted something special for a day at the Christmas markets followed by night at a concert, glad we chose the Lowry and will definitely do it again in the summer when we can take advantage of the outside eating facilities.

Stayed: November 2015, travelled as a couple
Thank gadge216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianEllis, General Manager at The Lowry Hotel, responded to this reviewResponded 2 December 2015

Dear gadge216

Thank you for your recent trip advisor review. We were pleased to read your positive comments and hopefully you managed to enjoy the wonderful Christmas markets and the atmosphere in the city at this time of the year. We hope you will have many more opportunities to visit the city for its many festivals and activities throughout the year. I would encourage you to continue visiting our website for the best offers and promotional packages

Adrian Ellis
General Manager

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Reviewed 26 November 2015 via mobile

As soon as you step into the lobby at the Lowry you realise that you are in for a treat. A hotel with huge proportions in both the bedroom and all public rooms that really has that Wow Factor. The breakfast was really fantastic. Definitely one of the best hotels around.

Stayed: October 2015, travelled on business
Thank KJR10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianEllis, General Manager at The Lowry Hotel, responded to this reviewResponded 2 December 2015

Dear KJR10000

Thank you for your very encouraging review. It was good to read that you enjoyed our accommodation and facilities. Hopefully the team made you feel very welcome and pleased to read that you enjoyed our extensive breakfast service. Thanks again and we look forward to being of service in the future

Adrian Ellis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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