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Reviews (315)
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All reviews silver service brick wall quiet village outdoor pool lovely hotel hotel restaurant for sunday lunch feel very welcome breakfast was excellent the pub lovely room full english yogurt geese hastings julio england
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Reviewed 17 September 2018 via mobile

We enjoyed our one night stay in this charming, old fashioned hotel immensely! We had dinner in the restaurant - silver service, white tablecloths, gleaming glasses & tasty food. Breakfast in the morning was generous, beautifully presented & delicious. We will stay here again.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank 737vivienm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 19 September 2018

Dear vivien M, Thank you for leaving your lovely comments which we were thrilled to read. We were so pleased to hear how much you enjoyed your stay with us and really look forward to welcoming you here again very soon. Kind regards, Tania Pollio

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Reviewed 10 September 2018 via mobile

The room was a good size but not worth the price. The room was clean but the bathroom was a letdown a very small bath and just a short shower hose so I was unable to stand up. Breakfast was greasy and the staff not particularly friendly. Overall Disappointing.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Trip569398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 12 September 2018

Dear Trip569398, We are pleased that you liked the size of the room and levels of cleanliness but were sorry to read that you were disappointed overall. We pride ourselves on our extremely friendly staff so we have circulated your comments within the team at breakfast and are sorry for your experience. We are continuing with phases of ongoing improvements which will include upgrades to bathrooms. Kind regards, Tania Pollio

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Reviewed 29 August 2018

Excellently well cooked quality food. What big portions. What a delight. Staff fantastic 10 out of 10. The menu had a wide variety to chose from. Recommend the steak as it was absolutely melt in the mouth - delicious. Accompanying veggie very rich, creamed leeks, dauphinoise potatos, red cabbage and mange tout. Most of us couldn't manage a sweet. Prosecco highly recommended.

Date of stay: August 2018
Trip type: Travelled with friends
Thank TheFamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear TheFarmer, Many thanks for taking the time to leave your lovely review. We are thrilled that you rate our staff so highly and that you enjoyed your meal with us so much. We will look forward to welcoming you here again soon. Kind regards, Tania Pollio

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Reviewed 29 August 2018 via mobile

The hotel is in a good location- however, it is all looking a bit tired - the bathroom in our room desperately needs a makeover- the swimming pool requires some TLC - and breakfast was disappointing- whilst I would not put anyone off staying there it is not a place I would recommend

Date of stay: August 2018
Trip type: Travelled as a couple
Thank brianoW8599HX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear briano, thank you for your comments and we are pleased you enjoyed our location. We are sorry that you were disappointed with
breakfast and will continue to work steadily through our ongoing programme of improvements. Kind regards, Tania Pollio

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Reviewed 26 August 2018 via mobile

Not good value for money, tired and dated room, very basic not as what advertised online. The pictures have nicer room online but we’ve been given a very basic room instead. Not worth for £145/night!!

The breakfast was greasy and not fresh. The only good thing is the location and the village is nice.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank christy555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear christy555, while we thank you for your review, we were upset and disappointed to read your comments. Especially after the time taken by my colleagues at check out to chat things through with you, and you accepted the goodwill gesture offered by the proprietor. As previously stated, we are undergoing a gradual and steady refurbishment programme and we are sorry that you felt disappointed. We are saddened that you have commented in this manner after leaving us, having appeared to amicably accept what was offered with the shaking of hands. Regards, Tania Pollio

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