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“Fantastic food and service”

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Annabelle Beach Resort
Ranked #37 of 172 Hotels in Hersonissos
Certificate of Excellence
Reviewed 5 June 2017

We stayed at the end of May for a week, all-inclusive with our two children aged 6 and 2. The hotel is very clean and modern with excellent food and a nice beach. The animation team are fantastic and the kids certainly enjoyed the Mini Club and Mini Disco entertainment in the evening. Lovely pools and all inclusive food and drinks are very acceptable. Just to the side of the hotel's beach there is a place that hires watersports equipment including Jet Skis. :)

We had a family bungalow which had one very large double, a single and a pull out bed. The bathroom is very nice and has real marble tiles. No bath plug though..... Beds are on the firm side which will suit some but not others - plastic covered mattress isn't so nice though... It was right up at the top of the hotel so it was a bit of a walk to get to the main pool - with a lot of steps - but this wasn't a problem for us. There is an access road which runs right down the side of the complex so you can avoid the steps if you really want or need to.

The only criticism of the hotel would be that there simply aren't enough sunbeds. People will lay their hotel towels out on the sunbeds early morning and invariably leave the sunbeds for long periods while people have to stand around waiting for one to become available. I believe that you should only occupy a sun bed while actually using it - with the exception of going in the pool. They should either provide more sunbeds or employ a "no reservation" policy - this would improve things enormously.

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
5  Thank MrMikeyHobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 1,016 reviews

Reviewed 26 May 2017

Returned from a holiday with three lovely friends a few days ago, great time was had by all. The hotel is spotlessly clean, staff very friendly. Good Food and can recommended the beach taverna for lunch always plenty of salad, fruit, cake and various pasta.
Kostas the waiter very friendly by the end of the first week would always remember our choice of drinks. The animation team work extremely hard especially Mate and Ilaria, with Mate always ensuring that every evening that he was working would always advise guests where and what was happening that evening. Ilaria also very friendly always greeting one member of our party by name followed by a cuddle.
The bar staff of an evening worked extremely hard, Stavros and his fellow barman would also remember the drinks that we requested of an evening.
The only down side to this hotel is that it is not suited for peiople with a mobility.
problem and is 30 minute walk into town (although it is very scenic and only 8 euros in a taxi for your return. So special thanks to all the staff who made our stay very pleasant, special thanks to Mate, Ilaria, Kostas and Stavros. with regards MIke and Mary.

Room Tip: Stayed in 508 has a seaview
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  • Stayed: May 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank mikeHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

Went on the 28th April 2017 for 10 days had a fantastic holiday. Complex is fresh, clean and quite a size with it's own bit of beach. The rooms, towels and bed linen were changed and cleaned daily. Was happy with the variety of food and drinks. All the staff were very friendly and accommodating, Irene looked after us at pool bar, Stavros and Pamleas looked after us at evening main bar. The Animation staff were very entertaining and lovely absolutely loved it. You freebies are your pool towels and the safe for your room. The only one drawback is no lifts in this complex it has alot of stairs which I didn't mind at all still loved it, not great for someone with bad mobility though. Overall great holiday thanks Jet2.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Lorraine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

Our first family holiday with our 8 Month old boy was on the whole very enjoyable but certain things could have made it great. The staff at the hotel were absolutely brilliant Irini in the swim up bar was friendly as were the whole team in each bar. We stayed in room 305 which was child friendly being on the ground floor and the friendly cleaners ensured the rooms was spotless. We booked the hotel via Jet2 who said the hotel was close to Hersonissos , however they failed to say the walk is really difficult for those with young children (pushing buggy). Coaches/cars on narrow lanes and most importantly very undulating. Apart from this walk into Hersonissos there are no places to walk with a buggy other than the hotel grounds which was very disappointing.

Another area we were disappointed in was the evening meals. Breakfast and Lunch were excellent and the food and service was great. The evening meals however lacked any sense that you were actually in Greece, constant buffet eating gets tiresome after a week. One evening out of 7 we had Greek Night when we got Moussaka/Stuffed Veg/ Lamb / Seafood the food was superb. The other nights it was pasta/fried food and various meats in gravy.
Due to the huge amount of Germans in the hotel i believe the food was catered simply for their likes. The lack of seafood was unbelievable given the locality to the ocean and the superb seafood Crete has to offer.

The drinks on the all inclusive package were adequate, the mixers were incredibly sweet as was the red wine. Cheap spirits were used but they were ok if not what you would normally expect in a 4 star plus hotel.

For a British couple with a young family i would not recommend the hotel due to the locality, the lack of ramps (constant lifting of the buggy to pools/bars) and the amount of Germans (i would say 98% and when together they do get rather ignorant).

I don't want to get to negativity about the Hotel as the rooms are great and the staff are brilliant, incredibly welcoming and friendly.

The main issues we had was the lack of walking around the hotel and the evening meals. For a couple wanting a break in the sun who are not bothered about eating local dishes then this hotel is ideal.

Despite having an enjoyable time and meeting some wonderful people (staff) we would not return to the Hotel.

Room Tip: Get towels out early if you want a spot by the top pool. Don't expect to eat in the hotel every...
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  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jameslonsdale1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2017

Staff from start to finish, excellent.Room 112 ,near pool and luckily got sun for 2 hours at night as it was going down ! .Clean and air con if required,bathroom beautiully finished in large tiles .Maid service every day and they have a lot of rooms!! .About 45 mins from airport, 20-25 min walk to Hersonissis, not 10 mins ! but nice walk down hill ,wee tip,get a taxi back only 7 Euro's .Two large pools ,small kids pool ,one pretty quiet for the quiet people ,pool next to beach better !.Food was very good ,something for everyone morning noon and night.Only thing I would say,certain countries dont care about the house rules "No Shorts " at dinner which I think is right but I would say about half did every night,pretty ignorant .Apart from that ,staff excellent,Georgios,Sophia,Gianna at the pool bar ,Iliria and Stavros at top bar,fantastic people and great fun .All restaurant staff as well were great,everyone !! .Animation team try there best,but again some people pay pennies and expect champagne,they were all hard working to try and please everyone .Would go back to this hotel because of all the above ,just was sorry to go .Bars open from 10 till 12 ,all inclusive but again with certain countries they make sure they get there moneys worth and then bed !! Place cleared then but just go to the town ,Hersonissis, and have a ball !!

Room Tip: Ask for a quiet room away from the pool bars .Don't go to a large complex and expect it to be qu...
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  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JAMES H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Annabelle Beach Resort

Address: Anissaras beach, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#19 Spa Hotel in Hersonissos
#27 Romantic Hotel in Hersonissos
#28 Luxury Hotel in Hersonissos
Price Range: €94 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Annabelle Beach Resort 5*
Number of rooms: 264
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Also Known As:
Annabelle Village Hotel Chersonisos
Annabelle Village Hersonissos
Annabelle Village Hotel Hersonissos
Annabelle Village Crete
Annabelle Beach Resort Crete, Greece

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