We booked a three-day stay here and left within 12 hours.
Our hotel room did not have a working exhaust fan, lights were not all operating, and the shower tub had stains around it. We had driven 8 hours to get there and it was after midnight when we arrived. We had to take sanitize wipes and wipe the room down. Had it not been so late and being so tired we would have left immediately. The room looked ragged and after being kept awake with the loud noise and commotion of people running up and down the outside hallway all night we left before noon.
Red Roof said that this hotel was a "Plus" hotel - I give it a big "MINUS". I was there for both business and pleasure and was extremely disappointed in all aspects of this hotel, from check-in to check-out. The staff really did not seem to care about anything, let alone the experience or comfort of their guests. When we told them what we experienced they acted as if that was normal. I walked by rooms at 1:30 am after checking in and it looked like they were ransacked. There were lights on and no one around but doors wide open.
They advertise this hotel as Non-Smoking, yet we could smell smoke coming in through the air conditioning unit as people on the balcony were smoking and talking. In the morning, people were literally sitting on chairs on the sidewalk leading to the front desk smoking. I had to walk in the parking lot just to get around them. On top of all that one of the employees was standing there smoking and talking with them!
Don't be fooled by the Red Roof "Plus" designation this hotel advertises. It is a big disappointment to the Red Roof Inn image and I let corporate know this. This has to be the joke of Olentangy River Road hotels.
If you are Ohio State Alumni coming to a game at the Horseshoe this is a close hotel but there are other alternatives just two blocks away and much better - we know, we stayed there. Yes, we ended up paying $25 more a night but it was worth every penny for peace and comfort.
On Saturday as we were headed to the OSU vs Army game, in the shuttle our new hotel provided for guests, we noticed that 75% of Red Roof's lot was empty right before game time. All the other hotels were packed and full of cars. Please don't make the same mistake we made, instead, go up the street and have a wonderful experience at another name brand hotel. You will be happy you did.
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- Also Known As:
- Red Roof Inn Columbus Ohio State University Hotel Columbus
- Columbus Red Roof Inn
- Red Roof PLUS+ Columbus-The Ohio State University