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Reviews (119)
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All reviewsbob evansfree breakfastfront deskroom was cleanquiet at nightthe king size bednight's sleepparking lotthe entire staffthis past weekendwithin walking distanceconvenient locationindoor poolwould definitely stay here againgreat place to stayinnshousekeeper
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38 - 43 of 119 reviews
Reviewed 28 April 2016

The entire staff members were very helpful and gracious. We had a few complications due to the website misleading services. (Hotel shuttle from airport and smoking rooms). The manager insured the problem would be addressed. This in an excellent lodging facility!!! The location is great and not in the ghetto as one traveler mentioned. I went outside several times alone to smoke. I wasn't bothered by any ghetto behavior from anyone.

Stayed: April 2016
1  Thank Jruru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAGMGroveport, Front Office Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this reviewResponded 11 May 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your understanding in that we are now a 100% Smoke Free facility, and we hope you will visit us again!

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Reviewed 21 April 2016 via mobile

We have stayed here many times since it has opened and it has always been a fantastic experience. The staff are amazing, friendly and extremely helpful with anything you may need. We always enjoy the pool and breakfast and the rooms are always clean and tidy. Holiday inns are always spot on, but this is the best location yet.

Stayed: April 2016, travelled with friends
Thank fireatwill3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewMenhart, Front Office Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this reviewResponded 10 May 2016

Thank you so much for your review of our hotel! It is great to hear when a guest of ours looks forward to staying with us, and especially when the family has fun! We hope you will visit us again, the pool will be waiting!

Sincerely,

Matthew M
AGM

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Reviewed 13 April 2016 via mobile

Very clean...and great customer service. No complaints what so ever! Front desk very professional and helpful. Would recommend to other potential customers. I've stayed on business many times and have not been disappointed once...definitely a great stay!

Stayed: April 2016, travelled solo
1  Thank P8968VUkevinj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewMenhart, Front Office Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this reviewResponded 10 May 2016

Thank you so much for your review of our hotel. We are extremely pleased to hear you enjoyed your stay with us. Exceptional service is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon!

Sincerely,
Matthew

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Reviewed 6 April 2016

The Management was very warm and friendly. My brother had pneumonia and they were more than accommodating. Excellent location with a Bob Evans, Wendys and Big Boy within walking distance. Giant Eagle 5 minute drive away. Free USA today and breakfeast each morning.

Room Tip: 1st floor near the front is quitter.
  • Stayed: April 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank hamgreasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danika H, Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this reviewResponded 9 September 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Althea P

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Reviewed 25 March 2016 via mobile

My colleague and I stayed here for business. We arrived late so we couldn't enjoy the pool. The room had a microwave and refrigerator and was very nicely priced for the amenities. Breakfast was included and worth the time. Beds were too soft (back issues).

Stayed: March 2016, travelled on business
1  Thank maadta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palmtreeColumbus, Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this reviewResponded 5 April 2016

Dear value guest, Thank you for taking the time to post your review regarding your stay at the hotel. We appreciate your candid comment and I apologized that the bed was soft. All of the case goods were change in September 2015, thank you for bringing this to our attention we will be addressing this matter.

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