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Traveller rating
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All reviews separate toilet and shower medical center free shuttle oatmeal bed and pillows fridge and microwave would stay here again ohio state university nice stay short north osu campus downtown
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2 - 7 of 381 reviews
Reviewed 16 November 2020

We tend to try to avoid SpringHill Suites locations, but this hotel was a pleasant surprise. The room configuration is unusual, the toilet and a sink are in one room while the tub/shower and larger sink are in another room. The seating area is large and comfortable. The COVID breakfast is adequate.

Date of stay: November 2020
    • Rooms
    • Cleanliness
    • Service
2  Thank Alan304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord Hospitality, General Manager at SpringHill Suites Columbus OSU, responded to this reviewResponded 17 November 2020

Dear Alan304,

We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon.

Best,
Al Schreiber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2020

The staff was so kind, especially Eric E. He went above and beyond and was so helpful. We lost/left behind a personal item and he as well as the staff took the time to find it and return it to us.
The hotel is very close to OSU and was accessible to everything. It was also very clean and our stay was very comfortable. Everything there was excellent.

Date of stay: September 2020
    • Value
    • Sleep Quality
    • Service
1  Thank LaurenDee3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord Hospitality, General Manager at SpringHill Suites Columbus OSU, responded to this reviewResponded 2 October 2020

Dear LaurenDee3,

Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you hold our staff in high regard as well as our accommodations and location. I will be certain to share your comments with our staff who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon!

Best,
Al Schreiber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2020

While we were just passing through, I can see that the location would be great for visits to OSU and the medical center.
The staff was very helpful and friendly, answering questions and helping us find somewhere to eat our take out food.
The room was very clean.

Date of stay: September 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank FranBod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord Hospitality, General Manager at SpringHill Suites Columbus OSU, responded to this reviewResponded 30 September 2020

Dear FranBod,

Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated as is your intention to stay with us again. We will be looking forward to serving you in the future.

Best,
Al Schreiber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2020 via mobile

Hotel is in an excellent suburban location minutes from Short North, downtown, and OSU. Amenities feel brand new, and the staff really make the guest feel at home and welcome. Plenty of free parking, restaurants nearby. COVID-safe grab-and-go breakfast was outstanding compared to other hotel offerings.
While I appreciate everyone’s due diligence in mitigating the spread of COVID-19, I do think having the hotel on 24-hour lockdown is excessive. It’s not downtown and there isn’t much foot traffic in the neighborhood, so I’m not sure who they’re worried might wander in.

Date of stay: June 2020
Trip type: Travelled solo
1  Thank 297drewf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this reviewResponded 28 June 2020

Dear 297drewf,

Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations, easy location, and ample amenities made for a truly fantastic experience. We will continue to adjust our service in accordance with current COVID safety recommendations. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback.

Best,
Al Schreiber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2020 via mobile

We stayed here last weekend when moving our son out of OSU. The hotel is about a mile from campus which is very convenient. Many restaurants in the area. From the minute we walked in we could tell that everything was clean. Our room was exceptionally clean and very spacious. Front desk staff was very friendly. We will return here next time we are in Columbus.

Date of stay: March 2020
Trip type: Travelled with family
Thank Lisa631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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