We were in town visiting a family member at the Cleveland Clinic. We prepaid for a suite for 4 days, 5 nights. It was pretty pricey at over $170/night. We could have gone to Holiday Inn next door (which I was tempted to do) but opted for this hotel because of the suite layout. Sadly, that was the best pro for staying here. Also, our PRE-PAID suite room was given away before we checked in. The hotel host did give us free breakfast the next day and promised to change our room the next day. Here's our experience:
PRO - suite layout with living area, large bathroom space, friendly staff, room was cleaned very well, WIFI was free, literally across the street from the Cleveland Clinic
CON - paper thin walls (we heard EVERYTHING from doors opening to people dropping things), mold in grout in the bathtub, no free breakfast, everything seemed outdated, carpets didn't feel too clean, no fan in bathroom, bed is uncomfortable, $18/day for valet which service can be slow sometimes and it was just a hassle to have to wait for your car every single time
Again, not terrible but at $170/night --- you did not get what you paid for. We've stayed at nicer luxury hotels for a much more affordable price!
- Official Description (provided by the hotel):
- InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more less
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- Also Known As:
- Intercontinental Hotel Cleveland
- Intercontinental Cleveland
- InterContinental Suites Hotel Cleveland Ohio