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Reviews (67)
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All reviewslovely hotelderwent roomeden roomlast saturdaya large ensuite bathroomowners staffbreakfast was includedboth dinner and breakfastfriendly hostschecking inwithin easy walking distancevery pleasant stayone nighttowel railnice foodvisiting the areamorecambe bay
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33 - 38 of 67 reviews
Reviewed 15 August 2017

We picked this hotel as Friday night stopover on the way further north and it was advertised as dog friendly. Many hotels are more dog ‘tolerant’ than friendly but we were made to feel very welcome. The hotel has a deceptively large garden with a long lawn to exercise the dog on in the morning.
The hotel had a slightly scruffy appearance from the outside, especially entering from the car park. There were also a LOT of uncollected glasses and full ashtrays on the tables on the patio outside the bar. However, once inside it was very clean and generally smart. The bedroom was very clean and comfortable and had a wonderful view.
We did not have dinner as we had to go out, but the menu looked reasonable with an interesting wine list and good stocked bar. Breakfast was very good, but the ‘butter’ was definitely not butter, despite the waitress’s assertions to the contrary.
Room for improvement in some areas, but we had a very pleasant stay and would certainly stay again if in the area.

Room Tip: Ask for 'sea' view!
  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephUplandsCartmel, Owner at Uplands Garden Restaurant & Hotel, responded to this reviewResponded 16 August 2017

Thank you for taking the time to review, we are pleased that you had a pleasant stay. We are a very dog friendly hotel and we enjoy welcoming all kinds of dogs into the hotel.
We do apologise for the appearance of the hotel on the outside, we have been waiting for several weeks now for the building to be painted, however with the rainy weather we get in the South Lakes the painters haven't been able to paint the building quite yet!
We don't normally have 'LOTS' of glasses and full ashtrays in the garden and we do try to keep on top of everything as much as we can, you may have caught us on a busy spell where we weren't quite able to get out to the garden straight away to collect the glasses.
The butter we use is full fat butter from the local area, apologies that you felt it was not butter but we only serve the best local products for breakfast, lunch and dinner. We are on a journey of improvement at the hotel but considering we have only been here 4 months, we have already made some major changes.... so watch this space! :)

James & Steph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

Stayed before dining in Cartmel (l'enclume). Clean, beautiful location overlooking inlet of Morecambe Bay. Friendly accommodating staff. Great bed, even better freshly cooked English Breakfast. Thoroughly recommend. Had there been morning papers I would have given it a 5 star rating.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephUplandsCartmel, Owner at Uplands Garden Restaurant & Hotel, responded to this reviewResponded 14 August 2017

Thank you for your review, we are pleased you enjoyed your stay. We can provide morning papers on request, however we don't buy them daily as sadly they don't always get read. We hope to see you again in the future.

James & Steph

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Reviewed 30 July 2017 via mobile

This was our fifth visit to The Uplands (first with new owners James and Steph) we stayed for three nights with Ruby our Irish Setter and we all had a lovely time. James and Steph made us feel very welcome, chatting to us and recommending places to visit. We had dinner throughout the duration of our stay and wasn't disappointed the food was lovely, although my favourite was the Sunday lunch. Breakfast was delicious, served by Linda a very cheerful lady who couldn't do enough for us. The views from our room were magnificent overlooking the bay. We thoroughly enjoyed our stay, thank you and we'll see you in November.

Stayed: July 2017, travelled as a couple
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephUplandsCartmel, Owner at Uplands Garden Restaurant & Hotel, responded to this reviewResponded 6 August 2017

Thank you for your lovely review, we are really pleased you enjoyed your stay and that Ruby did too! We look forward to seeing you all again in November.

James & Steph

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Reviewed 25 July 2017

on arriving at the front of the hotel i was a bit shocked at the entrance there was a quaint little court yard that was need of a tidy up it could look so lovely this is your first impression which was not a good one. The bar and restaurant decor looks lovely. staff were lovely. our room was very clean but the decor looked dated. reading other reviews i see they are slowly refurbishing, I really would start with the entrance court yard . i just could not figure out why this entrance courtyard was the way it was,

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank bromilow215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephUplandsCartmel, Owner at Uplands Garden Restaurant & Hotel, responded to this reviewResponded 26 July 2017

Thank you for your review, we apologise for the look of the hotel at the front currently. We are in the process of removing all the ivy (which has also taken some of the building render off at the same time!) to have it painted next week. Apologise if we didn't mention this to you, it has been delayed in recent weeks due to lack of good consistant weather. In the next couple of weeks, we hope there will be a major difference to how the building looks from the outside. We are doing what we can at the moment to keep the hotel clean, smart and as enjoyable as possible for our guests until we can start our bedroom refits in the new year. Having said that, we do have 3 fully refurbished superior rooms that can be booked at the hotel. We have now been at the hotel for 4 months and have made some major improvements which we hope our guests will appreciate.
We hope to see you again in the future.

James & Steph

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Reviewed 24 July 2017 via mobile

Felt very comfortable at this place.The evening meals were tasty particularly the lamb and beef.
Very polite waitresses on hand too.
Would return.
Friendly suggestion-towel rail or hooks needed for our shower room would be helpful.

Stayed: July 2017, travelled as a couple
Thank Jan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephUplandsCartmel, Owner at Uplands Garden Restaurant & Hotel, responded to this reviewResponded 25 July 2017

Thank you for taking time to write a review. We are pleased you enjoyed your meals, our new menu is proving to be very popular with our guests! Thank you for the towel rail suggestion - we are planning to refit several rooms in the new year but will look to add as a temporary solution in the interim.

James & Steph

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