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Traveller rating
231
136
64
52
30
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Reviewed 24 August 2020 via mobile

May I start by saying I would mention on the day but my partner did not want me to say anything.
We ordered the pardon peppers and tempura prawn to start both were amazing!
However my main of the cod-with was inedible... how I managed to eat half was beyond me.
Half went back and on one asked. It was bland over fried and beige!
Please please visit Savages at the picturedrome for how to serve a fish sandwich. I am writing this as I feel sick for the blandness and deep fried nothing!
Maybe if I had the brioche as mentioned rather than usual bread it would have tasted delightful! Below is a photo of how it was sent back!
Please order the tempura prawn and patron peppers!!

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Donna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2020

We recently had a two night stay at the Bridge hotel. We had stayed there earlier in the year and been very impressed.

This visit was very disappointing.

There was no telephone in our room, we mentioned this after the first night but it was not remedied.
There was no drinking water supplied in the room, the website says that still and sparkling water is supplied to each room. As the rooms were not made up, we had to ask for more coffee and milk - it would have been thoughtful to have offered these. As we had no phone, we had to go to the reception.

Our main complaint was the noise level. We had a delicious meal in the restaurant on our first evening. However the music which was being played, which was basically house music with a driving beat, was so loud that we couldn’t hear each other speak. We asked the waitress if it was possible to turn this down, she said that the manager would not allow this.
The same music was played in the garden; as our room overlooked the garden we had our windows open as it was such a hot night (there was no air conditioning, nor were fans supplied). This made sleeping very difficult.
We cancelled our meal for the second night because of the music. We visited a local pub and heard that several local residents had complained to the hotel about the noise level. We could easily hear the music 200 metres away from the hotel.

I emailed the hotel about the stay almost a week ago and have not yet even received an acknowledgment.

This was a very disappointing stay, and we will not be returning.

Date of stay: August 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank suerobinson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2020 via mobile

The food was excellent , the room small but spotlessly clean and the bath was huge. No signal on the tv but that wasn't a problem. The staff were friendly and seemed very busy but our food was delivered hot and without too much of a wait. Lovely having a stream running outside our bedroom window. The music was well chosen and the live band very good . The only downside to our stay was the volume of the music at the evening meal. It was like walking into a nightclub. We couldn't speak to each other or relax as it was actually blasting out. Not really what customers want especially when the waitress can't hear to take your order. We did have a lovely stay and Isobel on reception was very friendly and attentive.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank sandrake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2020

On the plus side the food was very nice and the temperature taking was very good.
Totally spoilt though as although we had booked a while ago , we weren’t able to sit at a normal table , we had to sit on high bistro style chairs at a high table with music blaring in our ears .My 67 yr old husband Had to change his chair as he kept on slipping off . We appeared to be the only people sitting on the high chairs as others were given proper tables
What an incredible absolute disappointment, we have eaten here previously many many times , stayed here and held 3 parties here . We had travelled for an hour to sit on ridiculous chairs. We should have left immediately, I so wish we had , what a total waste of our time and money ! We left in a hurray sadly without a dessert

Date of stay: August 2020
Thank Q8902ROfionaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2020

We booked an outside table for a family brunch at 10am morning. The whole experience was so disappointing and the staff gave us no apology. After waiting for our order to be taken for a good 20 minutes, we waited a further 50 minutes and still no drinks or food arrived. We couldn’t wait any longer so abandoned it. The staff didn’t appear under pressure and there was no urgency about them. At first there was just one guy serving and clearing, but soon after a couple of other staff members appeared. It wasn’t at all busy at all. Other people were chasing their orders and some received their food before drinks. We asked twice about our drinks and there was no apology or effort to chase them up. Even as we left and told them, the staff didn’t seem bothered which was really strange.
Previous to this, my father attempted breakfast last week. Again, his drink didn’t arrive for ages so he walked out too. He thought it was just one off, but it obviously wasn’t with our experience today.
Such a shame as the outdoor area is lovely and we always want to support local places. We won’t be returning.
I’d also like to point out that the outdoor tables were not wiped down properly after other people had left so it didn’t fill us with confidence that it was a safe environment to be in from a corona virus point of view.

Date of stay: August 2020
1  Thank Izzy0012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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