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All reviews plenty of parking petrol station overnight stop room was clean excellent overnight stay would definitely stay here again basic hotel breakfast box alton towers easy access convenient location family room late at night short stay excellent value for money an evening meal double room
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Reviewed 6 August 2017

The location (just off M6 at junction 16 Crewe) was perfect for us and our stopover.
Little Chef/Burger King/Shell Garage if required for snacks.
Staff pleasant and friendly.
Room clean and comfortable.

Less than £60 for a 2 night stay - bargain! All we needed as we did some visiting in the area. Would def use this location again.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank MazzerP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Niki from The Social Media Team at Travelodge Crewe Barthomley, responded to this reviewResponded 8 August 2017

Thank you for sharing your experience with us. It is great to hear, that you have enjoyed your stay with us at our Crewe Barthomley hotel.

Rest ensured, that we will take you comments for further encouragement within the hotel team to ensure a friendly welcome and a comfortable stay is provided again for your next visit with us.

Thank you again for taking the time to share your experience and we hope to have the chance to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

We arrived late, around 9 pm, with our daughter and just wanted straight to bed after a long drive and before our day at a theme park. The woman on the desk wasn't very friendly and didn't give us any information apart from here's your key and your room is down there on the right. No info on where to eat or if we needed anything what to do.
The corridors smelled stale but the worst was on entering the room. It smelled stale and pungent, like bad feet or body odour. We opened the window and sprayed deodorant, which helped, and just wanted to sleep. The bathroom smelled bad too. Assuming old pipes and that it's an older building. To be honest the place needs a good clean, carpets ripped out and start all over again. Shouldn't be classed as a travelodge! We stayed in 2 further travelodges on our break and they were far superior to this dated, unclean, smelly place!
Would never stay here again!

Date of stay: July 2017
Trip type: Travelled with family
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Crewe Barthomley, responded to this reviewResponded 7 August 2017

Thank you for submitting your review of our Crewe Barthomley Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

Glazing needs improvement on the side of the hotel that runs alongside the main road from the motorway to Crewe. An extra layer of secondary glazing would help cut out most of the traffic noise.
Having booked 9 months in advance to take advantage of Travelodge's discounted rates, which means that they had my money for a long time to use in your business, I did not appreciate being asked for an extra £10 by Reception for early arrival @13:30, even though the room was ready and available!

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Ken O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from the Social Media team at Travelodge Crewe Barthomley, responded to this reviewResponded 5 August 2017

Thank you for taking the time to review your stay.

We are truly sorry to learn of your disappointment with our Early Check in extra. At each of our hotels, we have a limited number of ready rooms set aside for guests wishing to check in early. As these rooms are limited and prepared outside of regular cleaning hours, we do charge a small fee for this service.

We are also really sorry to learn of your frustrations with the other aspects of your stay and we do apologise that we were not able to provide you with a high quality and comfortable room on this occasion and we will be sure to take your feedback on board. We thank you again for reviewing your stay.

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Reviewed 3 August 2017

I recently stayed here and was accused of smoking out of window when was blatantly obvious I did not have my cigatettes on me. Alistair(night staff) shouted and threatened me with a fine then was talking about me to other guests and proceded to laugh and wave in my direction when I was trying to call the staff member to clear this matter up only to be laughed at. I only found out his name by asking the morning reception staff (who were lovely and extremely helpful)

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank I6978QVtraceyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from the Social Media team at Travelodge Crewe Barthomley, responded to this reviewResponded 5 August 2017

We're so sorry to hear about your recent experience at our Crewe BarthomleyTravelodge but we appreciate you taking the time to leave us your review.

We would like to hear more about your stay, therefore may we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope to hear from you soon.

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Reviewed 21 July 2017

I assume this Travelodge has recently been refurbished as everything looked new and was very clean. We stayed at this Travelodge 4 years ago and although we liked it back then, it's certainly improved.

Only gripe with Travelodge as a whole (not just this one) is the fact that they still don't provide free WiFi although you do get half an hour free.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 2010irish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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