Went to this McDonald's three times in the last 3 weeks just in the drive thru, the first time I was in a hurry and trying to get to work and after I left I realized they forgot my fries I called them and told them I didn't have time to go back and they gave me a couple coupons to get my service back. The next week I used the coupons and everything was good, like it should be, so the week after that I go to drive thru again and went home with supper for family to find out when I got there they didn't give me one of the Big Macs, called them again and the lady said she wondered why she had an extra one there. So I went back in to get it, but missed having supper with my family cause they were eating while I went back to get mine. When I got there the lady asked me if I wanted dessert or a refund for the Big Mac.....I had already bought desserts so I took the refund on one Big Mac meal. But as far as I am concerned I should have been given a refund on the whole order (40.00 ) for the destroyed family dinner I paid for that would have made me want to go back. Especially after making 2 trips. I don't get to buy my family dinner very often it was a treat for everyone which turned into a disaster and wasted money, I will never go back especially since there were 3 people in the second drive thru window carrying on and not checking orders.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.