Went to this McDonald's three times in the last 3 weeks just in the drive thru, the first time I was in a hurry and trying to get to work and after I left I realized they forgot my fries I called them and told them I didn't have time to go back and they gave me a couple coupons to get my service back. The next week I used the coupons and everything was good, like it should be, so the week after that I go to drive thru again and went home with supper for family to find out when I got there they didn't give me one of the Big Macs, called them again and the lady said she wondered why she had an extra one there. So I went back in to get it, but missed having supper with my family cause they were eating while I went back to get mine. When I got there the lady asked me if I wanted dessert or a refund for the Big Mac.....I had already bought desserts so I took the refund on one Big Mac meal. But as far as I am concerned I should have been given a refund on the whole order (40.00 ) for the destroyed family dinner I paid for that would have made me want to go back. Especially after making 2 trips. I don't get to buy my family dinner very often it was a treat for everyone which turned into a disaster and wasted money, I will never go back especially since there were 3 people in the second drive thru window carrying on and not checking orders.