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All reviews sister hotel beach bar crazy paving animation team khans tent pizza indoor pool superior room free sunbeds free safe salad lovely hotel all inclusive package beach towels mini bar basket of fruit something for everyone
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Reviewed 12 July 2018 via mobile

Last day of a great week with myself and my mum

Lovely quiet hotel one of the cleanest I’ve stayed in. Lovely large room with balcony
Staff are very friendly and nothing is too much trouble
Bottled water available on request from reception
Not many seats outside in an evening this needs addressed or you can sit on a sunbed if you like
2 Inside bars one closes at 1030
Pool bar and restaurant lovely
Pizza donner kebabs salad and soup
You have to take your drinks from pool bar with you no table service
You are not allowed to use the facilities of the sister hotel helena sands as this is a half board/ b&b hotel you have to walk through to get to the beach.
Helens sands looks more 5 star nicer pool and lots of places to sit and had a better atmosphere in the evening but I suppose you’re paying for each drink etc

Pool lovely lots of sunbeds but not much space in between pads for sunbeds in room by pool. Pool closes at 6 pm
Pool towels provided but guard them with your life chargeable if lost
Some kind person moved our towels so a large group could sit together. I complained to reception to be told you have to take them everywhere with you. I suggested even to the bathroom?
Luckily the offending group happened to find them on the floor near their beds

No outside entertainment brought into hotel. Animation team are great work very hard but could do with a bigger entertainment budget
Magic show payable in hotel one eve -don’t bother 10 lv pp
Food is amazing plenty of choice and great quality I wanted to take chef home as a souvenir 5 star food
Beach is clean across a little walkway
Beachbar not included in all inclusive and you cannot take drinks from hotel onto the beach. This is why I’ve given a 4 not 5 star rating
20min amble along sea front to the bouncing sunny beach. 15 lv in a taxi from reception
Glad we chose this hotel as any closer to sunny beach would have been too busy for us
I would recommend this hotel and would return again
A few extra tweaks would make this a luxurious hotel

Stayed: July 2018, travelled with friends
6  Thank Clare T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelenaP1930, Helena Resort Team at Helena Park Hotel, responded to this reviewResponded 2 weeks ago

Dear Clare T,
Thank you very much for your review! We are happy that you enjoyed your stay with us and we hope to welcome you again at Helena Resort!
Best Regards,
Helena Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

My Family and I went too Helena park hotel we stayed for 7 days all inclusive it was a really enjoyable holiday from start too finish The staff were very helpful the animation team were great and there was plenty of food there was a great choice and it would have been really hard not too find something you wouldn’t eat. The rooms were great and clean at all times. Could not wish for a better holiday.

Stayed: July 2018, travelled with family
4  Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelenaP1930, Helena Resort Team at Helena Park Hotel, responded to this reviewResponded 2 weeks ago

Dear Emma S,
Thank you very much for your review! We are happy that you enjoyed your stay with us and we hope to welcome you again at Helena Resort!
Best Regards,
Helena Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018

Had a really nice week at the Helena Park hotel. Room was one of the biggest I have stayed in with lots of clothes space. Very clean hotel all areas. Food is good we never ate out once. Bars are good and the staff great.
Only slight thing is the crazy paving around the grounds being a bit uneven.
The hotel is at the quiet end of sunny beach so a good nights sleep can be had.
Would I return to this hotel Yes

Room Tip: Ask for a pool view as the main road can be noisy.
Stayed: June 2018, travelled with friends
4  Thank Juliefromnunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelenaP1930, Helena Resort Team at Helena Park Hotel, responded to this reviewResponded 2 weeks ago

Dear Juliefromnunny ,
Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again !
Best Regards,
Helena Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018

A lovely friendly hotel we thoroughly enjoyed every aspect of this holiday . The hotel is big enough to enable you to have privacy but also not too big that other holiday makers do not ignore you . The staff are friendly , the hotel is spotless , the rooms are spacious , the food is plentiful and tasty with lots of choice and the all inclusive drinks taste okay with lots of choice. It is situated in quiet area of Sunny Beach but is only a short walk to the shops and bars if you prefer an action packed holiday .We didn't use the beach but there are free sunbeds available there, and it looked very clean . It was my husbands and my birthdays whilst we were there and the hotel gave us a cake each and bottles of champagne were put on our table which was a lovely gesture from them. We would go back again ,I can not fault it and thanks to all the staff for the hard work they put in to make our holiday perfect .

Room Tip: All the rooms are good sizes, but choose one with a sofa , they are a bit bigger
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank margaret b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelenaP1930, Helena Resort Team at Helena Park Hotel, responded to this reviewResponded 2 weeks ago

Dear margaret b ,
Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again !
Best Regards,
Helena Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

The hotel is excellent. Great choice of food every meal time, even for vegetarians. Staff were very helpful except for Pavin, deputy restaurant manager, who we found a bit hostile. Maxim one of the waiters was excellent. Animation staff are great with guests and kids. The hotel is situated away from flower street so excellent to just relax at. Plenty to do in sunny beach too

Stayed: July 2018, travelled as a couple
4  Thank Russell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelenaP1930, Helena Resort Team at Helena Park Hotel, responded to this reviewResponded 2 weeks ago

Dear Russell F ,
Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again !
Best Regards,
Helena Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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