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All reviews limited resources great holiday bit dated animation team fussy eater soups meal times bar staff a stones throw cleaned every day two weeks sea view pool bar inclusive bar flower street rooms are basic something for everyone
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Reviewed 9 July 2018 via mobile

We have just come back from 11 nights at Grand Hotel Sunny Beach staff were really great helped my husband all the time as he has problems walking couldn't wish for a better hotel food was better than we have had in any other hotel we have stayed in and the pub attached was cheap and friendly rooms cleaned everyday pool not big enough for size of hotel but there was plenty of table and chairs to sit at will definitely be back.

Stayed: July 2018, travelled as a couple
1  Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

Firstly I’d like to start by thanking all the staff for a fantastic week here! Every day we were very satisfied with the food and felt that it catered for everyone even the most plain fussy eaters. Entertainment was good each day, very friendly staff, VERY comfy beds, lovely clean rooms every day and the perfect location for everything you need. The hotel is right on the strip which is full of stalls, bars and restaurants. Nice size pool and the beach is right opposite so you get the choice of them both which is really good. This was my first time of staying at the Grand hotel and I literally cannot fault this hotel and I will definitely be returning next year

Stayed: July 2018, travelled with friends
2  Thank Alana1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

After staying in the Grand Hotel for 11 nights I would not recommend it. The hotel was clean however lacked customer service. Very few had any manners. I asked why no one said please or thank you my reply ‘we see 600 people a day, we are not robots’. This hotel is advertising a kids club. The club is upstairs in what you could only call a large nursery. No visual of your children. Oleg and his team try hard and Oleg is nice but they have limited resources. Also on one occasion some other Scottish customer was one lev short and said she would pay this when her partner came. The bar tender came up from behind and said boo with a knife in his hand scaring the girl. Disgusting behaviour

Stayed: July 2018, travelled with family
3  Thank aileenguy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

Had a great week here after having a bad experience at another hotel in Albena.
Girls on reception really nice and so helpful. Help us out when we called from Albena having being very upset.
Hotel is nice clean rooms great lovely bathroom. Food fantastic really cheap. Breakfast the best In Bulgaria. Staff all very pleasant and cheery. Good location quite and the best restaurant.
Thank you hotel lira.

Stayed: June 2018, travelled with friends
3  Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018 via mobile

The food is horrible. No diversification, drinks very diluated .the rooms are obsolite. The room cleaning service is very low. Animation is also low.
The only advantage is the position near the beach and the staff.

Stayed: July 2018, travelled with family
Thank simonaa7942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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