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“Very welcoming stay”

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Hampton Inn & Suites Fargo
Ranked #10 of 50 Hotels in Fargo
Certificate of Excellence
Reviewed 14 October 2017

We were greeted warmly upon late arrival! The night clerk was born in our home state & we told him and little about our great state. We got a good night's sleep & the breakfast was very good!! The hotel was very clean & in a safe location.

Room Tip: Top floors always quiet
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  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Service
Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis K, General Manager at Hampton Inn & Suites Fargo, responded to this reviewResponded 18 October 2017

Hello;

Greetings and hope this email finds you doing well. Thank you very much for your review regarding your recent stay with us here at The Hampton Inn & Suites Fargo. I am very happy to hear that you were able to have an enjoyable stay and take advantage of all the wonderful amenities we have available for our guest. I can't wait to pass your comments to the rest of the staff to illustrate that their hard work does not go unnoticed and that even the smallest gestures matter to our guest. We all look forward to welcoming you back to Fargo.

Regards,
Denis K
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 444 reviews

Reviewed 10 October 2017

Their rewards program sucks. They expire. I have requested they be reinstated and they did not. I only stayed here because of the location. choose your rewards program carefully. If you are not on a rewards program this is a good place to stay.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank garybo2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis K, General Manager at Hampton Inn & Suites Fargo, responded to this reviewResponded 12 October 2017

Hello;

Thank you for taking time to leave feedback about your recent stay with us. I apologize for the confusion you had regarding the reward program. I would like to investigate the issue to ensure this does not happen going forward. Please give me a call at 701-356-8072 at your earliest convenience.

We are happy that your stay was pleasant overall. Thank you again and we look forward to serving you the next time your travels lead you to Fargo

Regards,
Denis K
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

Easy and quick check in/check out. Clean hotel. Close to many food options and stores. Interstate access is close by. Pool was clean and very kid friendly. Breakfast service was good, but would have enjoyed a few more options. Overall 9/10 - would stay again!

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Matthew Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis K, General Manager at Hampton Inn & Suites Fargo, responded to this reviewResponded 6 October 2017

Hello;

Thank you for taking time to leave feedback about your recent stay with us. Your feedback is used to show team members of the hotel how satisfied our guests are. It is our goal to make sure each and every one of our guests is completely satisfied with the accommodations we offer. Both compliments and constructive criticism are appreciated.

We are happy that your stay was pleasant overall. Thank you again and we look forward to serving you the next time your travels lead you to Fargo.

Kind Regards,
Denis K

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

I arrived at this hotel and was impressed with the staff. When we arrived we were in a hurry to get to an event and they made check in very easy to work with and got us checking quickly. The room was very clean and the staff makes you feel right at home.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank 243brendaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis K, General Manager at Hampton Inn & Suites Fargo, responded to this reviewResponded 3 October 2017

Hello;

Thank you for taking time to leave feedback about your recent stay with us. Your feedback is used to show team members of the hotel how satisfied our guests are. It is our goal to make sure each and every one of our guests is completely satisfied with the accommodations we offer. Both compliments and constructive criticism are appreciated. Thank you for going the extra mile and detailing all the different ways we were able to meet your expectations. I will be sure to pass on the wonderful review to the rest of the staff and to let them know that their work was noticed and appreciated.

We are happy that your stay was pleasant overall. Thank you again and we look forward to serving you the next time your travels lead you to Fargo.
Kind Regards,
Denis K
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

The hotel was Easy to find and was a decent price. The Employees are very helpful, and our room and the hotel were very clean. It would be great if hotels would reverse their cleaning policy for those who stay more than one night. Rather than clean every room every day, only clean the ones who request it. day, I don't need clean towels everyday at home, why should I expect them in a hotel room?

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Harlan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denis K, General Manager at Hampton Inn & Suites Fargo, responded to this reviewResponded 3 October 2017

Hello;

Thank you for taking time to leave feedback about your recent stay with us. Your feedback is used to show team members of the hotel how satisfied our guests are. It is our goal to make sure each and every one of our guests is completely satisfied with the accommodations we offer. Both compliments and constructive criticism are appreciated. In regard to the towels, our policy is that we only replace towels that are on the floor. We have a blue sticker on the bathroom mirror with instructions as well to reduce the confusion. I will talk to my housekeeping staff to make sure that we are all on the same page.

We are happy that your stay was pleasant overall. Thank you again and we look forward to serving you the next time your travels lead you to Fargo.

Kind Regards,
Denis K
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Fargo

Address: 4776 Agassiz Xing S, Fargo, ND 58104-8901
Phone Number:
Region: United States > North Dakota > Fargo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 50 Hotels in Fargo
Price Range: €77 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Fargo 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Fargo, ND hotel, located in the premier shopping and entertainment area just 15 minutes from the Hector International Airport (FAR). Our hotel in Fargo offers easy access to the West Acres Shopping Center, boasting an impressive collection of stores, and the largest and most popular dining destination in the region. Visit the nearby Red River Zoo or treat the kids to a fun day at Thunder Road Amusement Park. If you're here on business, you'll enjoy our proximity to companies such as Sanford Health, Essentia Health, Wellmark Blue Cross Blue Shield, US Bank, Microsoft, Case New Holland, Titan Machinery, Trail King, Swanson Health Products, North Dakota State University and more. Scheels Arena is just down the street and the Fargodome is a short 10 minute drive. Enjoy a warm welcome at our comfy and spacious Hampton Inn & Suites Fargo hotel. Start your day right with Hampton's free hot breakfast and famous waffles, available every day, or if you're in a hurry, grab a healthy Hampton On the Run® Breakfast Bag, available Monday through Friday. Catch up with work in our free 24-hour business center or work out in our well-equipped fitness center. Refresh in the pool while the kids have fun with the waterslide, waterfall and pool basketball hoops, or retire to a comfy guest room with a 37-inch HDTV and free internet access. Extra large King Studio Suites area available featuring a sofa sitting area and oversized work desk. ... more   less 
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