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“Nice place”

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Kimpton Cardinal Hotel
Ranked #6 of 39 Hotels in Winston Salem
Certificate of Excellence
Reviewed 7 December 2017 via mobile

We stayed one night for business dinner with spouses. The place was nicely decorated with a great customer service. We enjoyed free wine & appetizers / happy hour in the hotel lobby. The food we had for dinner and during our business meetings the following day was good, but nothing to write home about. The valet parking seemed to moving very slow and was a bit disorganized, otherwise we had a pleasant stay and would stay here again.

Stayed: November 2017, travelled as a couple
1  Thank jakeman35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andre W, Front Office Manager at Kimpton Cardinal Hotel, responded to this reviewResponded 12 December 2017

Thanks for the review jakeman35!

Wine hour seems to be a lot of our guests favorite time of the day, happy to hear you got to enjoy it. We will pass on your feedback to the proper departments to make sure your next stay with us is 5 star! Can't wait to see you again.

Cheers,

Andre W.
Rooms Controller
The Kimpton Cardinal Hotel

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16 - 20 of 252 reviews

Reviewed 30 November 2017

I can't say enough great things about the staff and this hotel. For no other reason than just for the sake of being nice, the staff really went above and beyond to make sure my stay was special. Andre in particular was so kind, and I was absolutely floored by the service and kind gesture offered. This particular trip was a solo trip to relax, and the staff made it such an amazing mini-vacation that I can't wait to come back!
The rooms are clean, spacious, and beautiful. The bed was insanely comfortable with a cozy down comforter and excellent pillows. Normally I don't sleep well away from home, but I slept like a ROCK here. The heat and AC was really responsive and my room was the perfect cool temp.
I don't actually need to stay in a hotel when I visit Winston Salem (I only live an hour and half away) but now I look for excuses to visit just to stay here!

Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank adrianecr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andre W, Front Office Manager at Kimpton Cardinal Hotel, responded to this reviewResponded 6 December 2017

Amazing review Adrianecr!

First, thank you so much for the kind words about the staff and the property. We will make sure everyone knows how much you enjoyed your time with us. Secondly, you must come back soon, if for no other reason than to do absolutely nothing and relax in our comfy beds. We can't wait to see you again.

Cheers,

Andre Washington
Rooms Controller
The Kimpton Cardinal Hotel

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Reviewed 29 November 2017

This hotel was very beautiful the history was amazing the location was Central walking distance to restaurants. Enjoyed the breakfast at the Catherines. The staff are very friendly and accommodating. We enjoyed shopping at the mast store walking distance as well. We enjoyed dining at the famous Italian restaurant which is like 3 blocks away. While in town we went to see the Old Salem and the famous Tanglewood Park lights I recommend this hotel for its price its location and for the wonderful accommodation we had thank you

Room Tip: One bedroom king suite with the beautiful bathroom and bath tub
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Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank surotUnggoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andre W, Front Office Manager at Kimpton Cardinal Hotel, responded to this reviewResponded 6 December 2017

Hello SurotUnggoy,

It sounds like you took advantage of all the cool spots in the downtown area. We are happy we were able to be your centrally located base of operations. We will definitely let the staff know how pleased you were. Hopefully we will get to see you again soon.

Cheers,

Andre Washington
Rooms Controller
The Kimpton Cardinal Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

We stayed overnight after the game. Even though the outcome was not how we planned we still enjoyed our stay. The bowling alley and scrabble boards kept our group busy before and after the game. They even kept the game room open after hours. We will definitely stay here on our next visit to Winston Salem

Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank michellegH6143KD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andre W, Front Office Manager at Kimpton Cardinal Hotel, responded to this reviewResponded 24 November 2017

Thanks for the review Michellegh6143kd!

We all had better hopes for the outcome of the game, BUT we are happy our rec room was able to take your mind off of it. Next time you stop by Winston-Salem we challenge you to a little one on one!

Cheers,

Andre W.
Front Office Supervisor
The Cardinal Hotel

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Reviewed 19 November 2017 via mobile

Can not recommend this hotel. Has a ton of promise with a cool vibe and great music but room was sparse to say the least. No artwork but for a tiny set of antlers above the bed, no chair except for the wooden one at the desk in the corner. Furniture showed a lot of wear, the bathroom had no moisturizer or amenities and the shower door made an awful cracking noise when opened. All this for $471.00 for one night. NOT impressed at all. Don’t waste your money.

Stayed: November 2017
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andre W, Front Office Manager at Kimpton Cardinal Hotel, responded to this reviewResponded 24 November 2017

Good Evening Mary,

We are sorry to hear that your stay was not what you were hoping for. Please reach out to us at the hotel so that we can make this right for you. We would like the opportunity to show you we can live up to the promise.

Cheers,

Andre W.
Front Desk Supervisor
The Cardinal Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Cardinal Hotel

Address: 51 E 4th St, Winston Salem, NC 27101-4109
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #6 of 39 Hotels in Winston Salem
Price Range: €137 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Cardinal Hotel 4.5*
Number of rooms: 145
Official Description (provided by the hotel):
Kimpton Cardinal Hotel, this historic landmark welcomes you with modern flair. Our lushly designed living room beckons with social seating areas and Sweet Tea Hour. Savor locally sourced dishes at The Katharine, our own American brasserie. Swanky ballrooms and gathering spaces host memorable meetings, events and weddings. All in a glamorous ambience of Art Deco flourishes, metallic finishes and cardinal-red details in unexpected places. ... more   less 
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