Traveling during recent winter weather forced us off the icy roads and into the Winston Salem Marriott. When I walked into the lobby and Mr. Joseph began helping me, it was a big turnaround in our day. Nothing washes away the stress of the road like a room upgrade! Our family really enjoyed the stay and were able to continue on in safety after a good nights rest. The room had updated finishes and was sparkling clean (hat-tip to housekeeping staff, even the corners of our room were dust-free). Thanks for the compassion, courtesy, and hospitality!