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All reviews hanes mall sliding door room was clean waffles shopping and dining biscuits and gravy family weekend great bed both mornings would definitely stay here again hot breakfast a pet friendly hotel convenient location hampton inn night stay business trip coffee maker
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Reviewed 11 November 2017 via mobile

For a short stay, no problems. Room was comfortable, just a little more compact than other hotels. Shower only in bathroom, but not really an issue for majority of visitors. Breakfast was typical, and rather bland, but everything was available that most would want.

Stayed: November 2017, travelled on business
Thank screamingscott78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

We visited our college daughter for Family Weekend and stayed here 2 nights. The bed was comfortable and the room was clean. The breakfast was good and had a nice variety, but it was the same both mornings. The only glitch was the pocket door to the bathroom was not easy to open and close. Also the internet was spotty on the morning we checked out. I mentioned it to the desk attendant and she said she would restart it.

Stayed: November 2017, travelled with family
Thank ElizabethG842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

Choice Hotels, in general, tend to vary widely in their quality attributes even within the same brand. I can usually count on Sleep Inn to be one of the more consistent brands within the chain and often equate it to the Hampton Inn in the Hilton Brand or Fairfield Inn in the Marriott Brand. This particular hotel did not live up to that level of standard though. It was clean, the staff were friendly, and the decor was acceptable. The primary reason for the average review was the state of the bathroom door. It was a sliding door that was completely off its hinge and had evidently been that way for some time as the entire door frame was coming apart. We were staying at this hotel to attend a family wedding and had 4 people in our room so having the bathroom privacy was important. The hotel was completely booked so there was no alternative room available with 2 double beds. I would have expected a maintenance problem of this magnitude to have been corrected before offering it. I used points for the room so I didn't make an issue of it, but I expected my room to be in better condition. I wouldn't be surprised to find this issue in an Economy Lodge or Motel 6, but its unacceptable at a Sleep Inn in my opinion.

On a positive note, the location is nice for access to highways and the mall. They also serve a hot breakfast that is nice for families on a budget. It's not gourmet, but it suffices.

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Stephen Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

RUN, do not walk away from this hotel! Totally disgusting. Dirty! Paid for a King and got a tiny, smelly, double room. We have service animals. Myself and my husband as we are disabled Veterans. When I told them we had service animals and showed their registration they changed our booking to a smelly, dirty, disgusting room. They violated the Federal Law on Americans with disability act and the room actually made me sick physically.

Stayed: October 2017, travelled on business
Thank magpie5929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

I never know what to really expect when checking into a hotel as opinions are subjective so when we opened our room door, we were impressed with the newness and contemporary decor. Everything was clean and just plain nice. The price was hard to beat so don't think you're getting less because of that. This was a real bargain (and breakfast was included too).

Stayed: October 2017, travelled as a couple
Thank SCStephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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