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All reviews front desk room was clean cracker barrel van campen wrightsville beach nice hotel housekeeping staff outdoor pool fridge and microwave convenient location night's sleep complimentary breakfast one night stay will stay there again i highly recommend this hotel yogurt short drive
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Reviewed 24 September 2018

I wish I could rate this hotel 6 stars. I stayed here during Hurricane Florence in Sept 2018, as part of a media crew covering the storm. Not only was this one of the few hotels to remain open during the storm, but it was fully staffed. Once the power went out during the height of the storm, the entire staff helped make sure guests were comfortable. They even made sandwiches for guests gathered in the lobby. The General Manager (Cid) stayed at the hotel the entire time, making sure guests and staff had everything they needed during the storm. It was a great experience during a difficult time. Highly recommend this place!

  • Stayed: September 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank D L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CidY1, Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded 27 September 2018

Good morning D L,

We thank you for your recent stay at the Holiday Inn Express & Suites Wilmington University Center. We are pleased to hear of your pleasant experience with the hotel and staff during your stay with us through hurricane Florence. We do understand that it was a challenging and emotional time but the staff was here to make sure guest had everything they needed and were safe through the storm. We thank you for the rating and recommendation of our hotel and we hope to see you again soon.


Kindest Regards,

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Reviewed 17 September 2018 via mobile

We spent hurricane Florance in this hotel and given the conditions I would rate them even higher. No power but they used a generator and fed us breakfast every day. They kept us up to date on water situation. Someone came by the room at least twice a day. The employees were all so nice in a very stressful situation. Structure is sound. We felt safe.

Stayed: September 2018, travelled with family
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CidY1, Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded 27 September 2018

Good afternoon Mark A,

We would like to thank you for your recent stay with the Holiday Inn Express & Suites Wilmington University Center. We value our guest feedback and thank you for taking the time to complete our survey. We do thank you for your patience and understanding during this stressful situation. We are glad that you felt safe and the hotel structure was sound and that the staff was available to assist you with whatever you needed. We hope to see you again soon under better circumstances. Stay safe and see you soon!

Kindest Regards,

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Reviewed 16 September 2018 via mobile

I’m writing this in the aftermath of Hurricane Florence. My family spent 3 nights here at the height of the storm. This team at this HIE were amazing!! I can only imagine the excellent service they provide when not dealing with an imminent catastrophe with a full hotel. Without power, they still managed to provide hot breakfast each morning AND in addition had sandwiches in the afternoon! They managed everything with good humor, compassion and a smile! A team that works this well together speaks volumes!! I will always recommend this hotel to visitors to Wilmington!!

Stayed: September 2018, travelled with family
Thank Meredith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CidY1, Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded 27 September 2018

Good morning Meredith,

We thank you for your stay at the Holiday Inn Express & Suites Wilmington University Center during the challenging time of Hurricane Florence. It is a pleasure to hear how accommodating the staff was to you to during this time. We will definitely share with our team that you were appreciative of how we worked together and managed everything with good humor, compassion and a smile. We treat our guest as family and we hope you come back to see us soon!!!

Kindest Regards

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Reviewed 27 August 2018 via mobile

Although the location is not in the center of restaurants and entertainment, this is a great Hotel. It's very clean the staff is very helpful and your stay here will cost you less and bring you so much less stress than many hotels in the area. It's definitely a great place to stay for business.

Stayed: January 2018, travelled as a couple
Thank May H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cid Y, Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded 6 September 2018

Good morning May H,

We thank you for your recent stay with the Holiday Inn Express & Suites Wilmington University Center. We are pleased to hear that your stay was great and that the staff was very helpful and the hotel is clean. We are glad to know that even with great pricing you have great quality staff and product. We hope to see you back this way soon!!

Thank you,

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Reviewed 14 August 2018

Wow! This hotel has just been renovated and it is absolutely beautiful. Southern hospitality is evident from the moment we walked in the front door and consistent throughout our 6 night stay. Spacious, comfortable rooms, delicious breakfasts, great service and close to everything Wilmington has to offer. We'll definitely be back!

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank peacenick2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cid Y, Front Office Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded 15 August 2018

Good afternoon Peacenick2018,

We thank you for your recent stay with the Holiday Inn Express & Suites Wilmington University Center. We value our guest feedback and thank you for taking the time to complete our trip advisor survey. We are glad to hear that your room was nice and comfortable, breakfast and service was great as well. We hope to see you back soon!!

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