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“Leaf watching”

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Holiday Inn Express West Jefferson
Ranked #1 of 4 Hotels in West Jefferson
Certificate of Excellence
Reviewed 30 October 2016 via mobile

We came up to West Jefferson to try something new we normally go to boone and blowing Rock then get on the blue ridge parkway to look at the leaves. We can to west Jefferson up highway 16 and I am going to tell you it was one of the most beautiful rides I've ever taken ok now about the hotel. This place is probably only 2 or 3 years old the rooms are clean we got a king it has a fold out couch also flat screen TV and mini fridge and microwave the room is nice and big nice shower and water pressure. We swam last night in the indoor pool nice touch btw it was warm like bath water the pool was clean and then have a hot tub. The front desk lady last night was super nice and friendly and helpful reneal I hope I spelled her name right but I work in customer service field and I'd kill to have ten of her on my team. All in all this place has been amazing and I'm glad we decided to try something different this year it has been a pleasant surprise for me and my wife it has gotten so busy in fall in other places people forget to make the customer feel appreciated and they sure have that down here so thank you for making our stay meaningful and worthwhile.

Stayed: October 2016, travelled as a couple
Thank DaleE422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 30 of 85 reviews

Reviewed 27 October 2016

Off of US221 Business on Hampton Place Court, their sign pops up pretty quickly! It is smaller than a usual Holiday Inn Express sign so be on the lookout for it. This hotel is on a hilltop over looking the valley. It was very clean and comfortable. The staff was excellent and recommended a nice restaurant, Boondocks, for dinner. Our room over looked the valley. The sausage gravy and biscuits were very good for breakfast. Overall, a nice place to stay.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Lertjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2016 via mobile

Stayed here for the weekend. Rates were up because of leaf season but not outrageous . Desk staff and housekeeping were all very nice. Very good breakfast set up- pancakes , hot and cold cereal, bacon , pastries, yogurt, fruit, biscuits and gravy all good and well maintained . Room was very clean and bed was comfortable and lots of pillows. Good view from the window of the leaves changing in Ashe County. Perfect location close to downtown and grocery. Nice to bring in a few things for the fridge in room. Always dependable chain . Will stay again in future if necessary.

Stayed: October 2016
Thank ce0128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2016

Clean room, excellent service from Mr. Steven Powell(General Manager). We came in from Elyria, Ohio for the App state vs Miami game after driving all night. The game was at noon so we didn't have much time to rest before heading to the stadium. Mr. Powell not only got us into a room early so we can rest a bit, but upgraded us at no additional cost because that was the only room available that early. Breakfast was excellent(REAL FOOD), clean pool & fitness room, friendly staff. The view of the mountains from the main lobby are breath taking.

Room Tip: Stay on the third floor.
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  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank canaan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2016

The regular rate for this hotel is $184 for one night weekends. I find that to be on the high side for the area. This is the only name brand hotel in the area and talking to area people it is the best one. There is not a lot to do in the area.

  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Patrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this reviewResponded 1 November 2016

Dear Patrick P,

Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in West Jefferson
Price Range: €82 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson

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