I stayed here with my parents recently having had to go to the GC unexpectedly. I got an excellent last minute rate for 3 nights. I dealt mostly with Phil, of the managing couple. He was absolutely fabulous to deal with. The place was all but full on the first night (and possibly the others), but he still remembered my name when I went to finalise payment on the 2nd day after 8 had checked in. He was also very honest about an issue previous guests had had with the toilet & asked me to let him know immediately if the problem still persisted.
Our room was at the back of the complex. Obviously we didn't get a full ocean view, but this wasn't important to us. and, it was extremely quiet, a bonus on the Gold Coast! As the two bed apartments were fully booked, we had to get a rollaway. It was uncomfortable & I ended up sleeping on the mattress on the floor. But, it was a rollaway, never been on a good one yet!
Phil & Karen really get that the small things count. They richly deserve the excellent reviews they receive here. The owners of the apartments at Aqualine should thank their lucky stars for having them manage their properties. They will never be empty!More
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