We originally had booked a one bedroom apartment for four nights but upon arrival we found out that none of the features that were advertised on the website were actually in the room, and the room was disgustingly dirty. None of the dishes were clean, there were ants through the kitchen, and there was a coat of dust over almost every surface. The washing machine was broken, there was no Foxtel, and no wifi (as advertised). We decided to only stay and pay for two nights.
We complained to the front desk, and they called the owner who agreed to refund the second night as an apology. On our second day the owner came to our room and proceeded to yell and swear at us, telling us that we would simply write a bad review anyway and implied that we should leave.
Disgusting service from the owner, who blamed the miscommunication on his staff. More
- Free Wifi
- Free Parking