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All reviews great hotel nice mall raleigh crabtree walk in shower king suite complimentary breakfast breakfast staff business center indoor pool would definitely stay here again waffles fitness center we've stayed comfortable beds short drive excellent stay up to date
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Reviewed 13 October 2017

Nice place Employees are very nice. Room was very clean. The bathroom was a little hard to manage the shower door? I am not writing this because they want more letters used for this post. blah blah blah blah blah blah blah

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Hampton
1  Thank llevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David F, Front Office Manager at Hampton Inn & Suites Raleigh/Crabtree Valley, responded to this reviewResponded 29 October 2017

Dear Ms. Evans,

We greatly appreciate your nice words about our staff. We’re sorry you had difficulty with the shower door, but we can most certainly help you with this next time or get you in a different room type if that helps.

Please don’t ever hesitate to give call or stop by our front desk as most of the times our staff can most certainly assist you with any questions or concerns you may have.

I’ll go ahead and forward your feedback to our chief engineer as well in order to make sure that we can address this if possible with any necessary upgrades or renovations down the line.

Thank you

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Reviewed 11 October 2017

Nice, clean facility. Convenient to our destination with attentive staff. Recognized as Hilton Honors member with complimentary room upgrade. Despite large turnout for a barbershop event, hotel was quiet

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David F, Front Office Manager at Hampton Inn & Suites Raleigh/Crabtree Valley, responded to this reviewResponded 29 October 2017

Dear Thomas,

Thank you so much for staying at our Hampton Inn and Suites! We’re glad that you enjoyed your stay, the free upgrade as a Hilton Honors member, and want to thank you for your words about our staff.

On behalf of the staff and myself happy belated birthday! We hope you enjoyed it and we’re able to make the most of during your trip into Raleigh.

We thank for staying at our property, hope to see you again, and genuinely appreciate your continued loyalty to Hilton Hotels.

Sincerely

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Reviewed 11 October 2017

Staff was amazing so helpful. I have never stayed at a hotel where even the house keeping staff was so nice and helpful. The Hotel was clean and the breakfast was great. South hospitality at its best for sure!

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Hampton
Thank vornellas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David F, Front Office Manager at Hampton Inn & Suites Raleigh/Crabtree Valley, responded to this reviewResponded 29 October 2017

Thank you so much for your wonderful words about our staff in particular our housekeeping staff as they are the heart of our hotel and without them we would not be able to continue to provide you with that southern hospitality that you so mentioned in its entirety along with all the other necessary amenities and comfort any Hampton should provide.

We will most definitely pass on your feedback to them and all of our staff. We thank you for staying at our property and most genuinely hope to see you again.

Warmest regards

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Reviewed 11 October 2017

This hotel has always been neat and clean with a great staff. The hotel has a very friendly atmosphere. When you walk in there is a nice comfortable lobby and someone at the service desk to check you in. The hotel is usually quiet and great for working from your room in the evenings. The coffee bar is convenient to grab cup on your way to your room or leaving out the door.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Hampton
Thank leilass2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David F, Front Office Manager at Hampton Inn & Suites Raleigh/Crabtree Valley, responded to this reviewResponded 29 October 2017

Thank you for your lovely words about our staff and property. We’re absolutely grateful that you have stayed with us on multiple occasions and definitely hope to see you again in the near future.

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Reviewed 8 October 2017

I enjoyed my stay. Close to Crabtree mall. Uber was reasonable to get downtown for the night on a weekend. Check in was fast because I did the digital check in and chose my room. 628 is nice...especially for seeing the Sunrise. Breakfast was decent and they have late check out til 12 if you ask!!! The service is great. They offer you water bottles...have cookies during the day and all you 24 hr coffee which waa awesome . I would stay here again for a weekend trip again.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank Ovida J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David F, Front Office Manager at Hampton Inn & Suites Raleigh/Crabtree Valley, responded to this reviewResponded 28 October 2017

We’re thrilled you enjoyed the ease of digital key and view from room 628. We most certainly hope to see you again and appreciate your feedback which we will share with all of our staff here at our property.

Kind regards.

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