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All reviews tv in the mirror movie theater mia francesca aveda products club level fitness connection outdoor mall raleigh north hills hotel is located the concierge lounge within walking distance room facing marriott properties hotel guests very nice hotel self parking great area
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Reviewed 19 November 2017 via mobile

This is a nice hotel in a fun little location in North Hills. Clean rooms, nice shower, comfortable beds. Good sushi and French restaurant just a few feet away. I really like that it is adjacent to a great gym which hotel guests have access to. However, for the second visit in a row, the bartender Jason in the hotel lobby bar has been downright rude. Very unfriendly and unaccommodating. He makes guests feel as though we are inconveniencing him. Please get rid of him so that your guests can be treated well.

Stayed: November 2017, travelled with friends
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded 20 November 2017

Dear Heather B.,

Thank you for taking time to evaluate your stay. We are delighted to have you return as our guest, and we are so happy you had a great stay! However, please accept our apologies for the unpleasant encounter you had at the bar. We are working with the entire staff to make sure we don't repeat what you experienced. We strive to deliver service that goes above and beyond and hope you consider a return visit so we can make a much better impression.

Richard Rose
General Manager

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Reviewed 9 November 2017 via mobile

This was a beautiful hotel and had awesome staff. Area has many shops and restaurants. Breakfast was very good. Our room had a beautiful view of lights around the area and the room updates were very nice. We will stay here again.

Stayed: October 2017, travelled with family
Thank HappyTravels11271027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded 10 November 2017

Dear HappyTravels11271027, we enjoyed your feedback and so happy you had a pleasant all around experience. We appreciate the details showing the level of accommodations and service you will receive when staying with us. Please make us your hotel of choice the next time you are in the area. Thanks for being our guest and safe travels.

Best,
Richard Rose
General Manager

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Reviewed 7 November 2017 via mobile

The hotel located in a lively, bustling area, filled with restaurants, stores and such was a delight to stay in. I only stayed one night, and didn't have the opportunity to do much, but one can easily recognize the level of detail paid in building and placing this facility.

Stayed: November 2017, travelled on business
Thank Will B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded 8 November 2017

Dear Will B, thank you for sharing your review and for being our guest. We are so happy our location to so many areas of interest met your needs or future needs for a pleasant stay. Thanks again for the comments and we hope to welcome you back again soon.

Best,
Richard Rose
General Manager

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Reviewed 5 November 2017

The hotel is situated in an upscale shopping area with excellent choice of restaurants within walking distance of 5 minutes or less! The staff was accommodating and friendly. The hotel was clean and the rooms were spacious. The hotel offered use of a workout facility and pool at no additional charge. There is a restaurant on site however I didn't have the opportunity to dine at the hotel. I highly recommend this hotel!

Room Tip: best views are of the shopping area.
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank kemberly g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

Such a great way to enjoy the area. I was here on business and the room was so clean and well appointed. Artwork was lovely as well. Be aware that the bathroom has less than desirable lighting for makeup. that was the only glitch.
Love the area and friendly staff. Shopping close and the food at the hotel was lovely

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
1  Thank timrachels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded 25 October 2017

Dear timrachels, we appreciate the great feedback and so happy you enjoyed your experience with us. Thank you for mentioning how well appointed our rooms are and the great location. We will also take a closer look at our lighting options and see what improvements can be made. Thank you for letting us know and we can't wait to welcome you back the next time you are in the area.

Regards,
Richard Rose
General Manager

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