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“Super staff and great food”

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Renaissance Raleigh North Hills Hotel
Ranked #22 of 86 Hotels in Raleigh
Certificate of Excellence
Oxford, United Kingdom
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Super staff and great food”
Reviewed 19 March 2012

I travel a lot on business and it can be miserable in some areas of the world. This hotel is in an upmarket shopping zone (not a mall) where you can walk about during the day or evening and feel really safe.
The staff are super helpful and the food in the retaurant - albeit you don't have a massive choice - is beautifully prepared and the chef is flexible to any personal adjustments you may need.
Nothing is too much trouble for the folks here.
It is only 20 minutes or so from the airport which makes it really convenient after a long flight.
Also next door to the hotel is a lovely spa which can often do treatments / massage at short notice.

Room Tip: The third floor has rooms with a bath and shower. Book ahead if you liek a soak at teh end of the da...
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JNF_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Admin at Renaissance Raleigh North Hills Hotel, responded to this review, 22 March 2012
Dear JNF_12: Thank you so much for taking the time to write such wonderful comments about your experience at the Renaissance Raleigh North Hills. Since you travel all around the world, I’m sure you’ve had many different experiences at hotels! We’re glad you enjoyed your stay with us and are glad to see you took advantage of the Flight’s Restaurant as well. We look forward to being your top choice when you travel to Raleigh.

Sincerely,

Richard Rose
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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522 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • German first
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English first
Atlanta, Georgia
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 March 2012

This is a beautiful hotel in Raleigh, NC in the North Hills neighborhood. It's located in a shopping district with cute boutiques, restaurants, and a cinema complex. The service was impeccable! And the entire hotel is clean. I love the fact that the design team paid attention to the small details. Parking is below the hotel and it was so convenient to access the garage daily.

Natural Body Spa and a fitness center is next door, which is very advantageous for hotel guests.

I would definitely recommend this hotel to anyone planning to visit the Raleigh area. I looked forward to returning each day after our daily activities.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swtnpetite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Admin at Renaissance Raleigh North Hills Hotel, responded to this review, 14 March 2012
Dear swtnpetite: Many thanks for sharing your experience on property, and I am thrilled that you got to enjoy all that North Hills has to offer. We take great pride in our location, and in providing each and every guest an effortless and memorable visit. We hope to see you back on property in the near future, and thanks again for Discovering Renaissance.

Sincerely,

Richard Rose
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shoreham by Sea
Level 6 Contributor
235 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 362 helpful votes
Reviewed 6 March 2012

This is a top quality hotel, make no mistake. The rooms were great with a good flat screen TV and good entertainment options, although they are pricey. The hotel is clean, well presented and in a great area of Raleigh. I wouldn’t hesitate to stay here again. You can use the gym next door to the hotel. The good thing is that it’s not a hotel gym but a private one which is complimentary to hotel guests. So it has superb facilities and is another reason to stay at this hotel.
I only have one gripe which is typical of many hotels is the bathroom fans that are always on, even when the room’s lights are off. They drive me batty and these particular fans were VERY noisy. The more modern fans are a lot quieter and I think this hotel needs to retrospectively fit these. It makes for a disturbed night’s sleep because you can hear the noise even with the door shut. So make sure you pack earplugs for this hotel. The noisy room means I can’t give this hotel 5 stars, so 4 it is.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teamtango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Admin at Renaissance Raleigh North Hills Hotel, responded to this review, 12 March 2012
Dear TeamTango: Thank you for your wonderful review! We're so glad you enjoyed the facilities as well as the staff services. I appreciate your feedback on the bathroom fan. I'm reviewing the issue with our engineering team to determine the noise issue from the fans. Reviews like yours help us plan to correct any deficiencies.
I hope to meet you in person on your next visit to Raleigh!

Sincerely,

Richard Rose
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
116 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 22 February 2012

Stayed only one night on business. Very clean hotel, terrific bathrooms with tv in mirror, excellent and efficient staff and a pleasant breakfast. Made the 24 hour turn around very easy.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stoneiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Admin at Renaissance Raleigh North Hills Hotel, responded to this review, 28 February 2012
Dear stoneiam: Thanks for posting a TripAdvisor review of our property. Although it was short, we are very glad you enjoyed your stay with us. We hope to see you soon.

Sincerely,
Richard Rose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 5 Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 February 2012

The staff is courteous, the room as very nice, modern and clean. On their website the room are 169$/night but 189$/night includes breakfast for 2 adults & 2 children. Worth it if you are 2 people or more. The breakfast is simple, simple buffet with eggs,bacon, fruits, cereal, yogurt, assorted breads, pancake & french toast, a pot of coffee, juices, everything needed for a healthy nice breakfast. The location is also very good. Nice shops all around. Starbucks around the corner and other restaurants just for hanging out.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mtlgal2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Raleigh North Hills Hotel

Property: Renaissance Raleigh North Hills Hotel
Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh

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