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Reviews (744)
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513
156
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8
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513
156
48
19
8
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All reviewsfront deskroom was cleangreat place to staybreakfast staffthe breakfast areatuesday nightoff the highwaywafflesthe entire staffexcellent staycomplimentary breakfastin townhome away from homefresh fruitdefinitely stay here againhotel staffpleasant stay
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Reviewed 3 September 2015

Staff friendly and helpful. Room very nice, clean and quiet! Price was great. We enjoyed our stay! We would definitely stay at this hotel again. The free breakfast should of been more like bagels, donuts or muffins with the fruits and cold cereal would of been an added plus!

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 565marilynb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulette H, General Manager at Hampton Inn New Bern, responded to this reviewResponded 15 September 2015

Greetings from the Hampton Inn New Bern! Thank you for the lovely review and I’m sorry to see that we didn’t earn your 5 star rating this time around. Our breakfast offers nothing short of the best when it comes to including a delicious array of options to choose from. We provide an egg option along with a meat, along with fresh cut fruit, tasty oatmeal and fresh made waffles with all the toppings you could ask for every day. This is just to name a few! We do provide bagels, muffins, cereal, and wheat bread as well; however, we fall short on the donuts! I will definitely look into seeing what options we have to make this happen though! Thank you for your feedback on how we can improve!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

from entry to exit the staff provided excellent care with a positive attitude. would stay here anytime. breakfast that served as a brunch. easy access to interstate. plenty of free parking very clean.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Georgeanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulette H, General Manager at Hampton Inn New Bern, responded to this reviewResponded 15 September 2015

Hi, George Anne! You can definitely expect smiles around every corner here at the Hampton Inn New Bern! My hospitality professionals are delighted to serve our guests in treating them just like family! At Hampton, you can expect nothing less than the very best! We look forward to your next visit with us!

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Reviewed 2 September 2015 via mobile

This stay was wonderful. The room was clean, people were great over all a very enjoyable stay. Ron at the front desk was absolutely a pleasure to speak with. His customer service went above and beyond. Great location and east to get to. I had to travel 4.5 hours to get there and had called to ask about places to eat since I would get in late. The young lady suggested Persimmons. Out of this world. Food was great and view was amazing.

Stayed: September 2015, travelled on business
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulette H, General Manager at Hampton Inn New Bern, responded to this reviewResponded 15 September 2015

Hello, Chris! Thank you so much for the amazing 5 star review! Ron will be thrilled to see your comments and appreciate you remembering him by name. He will be recognized for his service excellence during our huddle this week! Glad to hear you had the time to enjoy one of our amazing restaurants here in New Bern. Persimmon’s is fantastic and my absolute favorite-you can’t go wrong with that view while enjoying a delightful meal! Thank you again and hope to welcome you soon!

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Reviewed 30 August 2015

While not a luxury property, this place hits the mark for everything you need. The staff, rooms, breakfast, location and atmosphere are all above average. It's 1 minute away from walmart, so we ran and bought snacks for the hotel room ( and trunks we forgot for swimming!) It's a few minutes to the village of new bern and we made it to the ocean (atlantic beach) in less than 45 minutes. We had two rooms for myself, son and my father... Worked out great.

Stayed: May 2015
Thank KeyGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulette H, General Manager at Hampton Inn New Bern, responded to this reviewResponded 9 September 2015

Greetings from the Hampton Inn New Bern, NC! I’m so happy to see that we are “the whole package” in accommodating your every need! My team and I definitely strive to provide nothing but the best when it comes to excellent service, clean guest rooms, and a delicious breakfast. Our location is perfect for those travelers who want convenient access to shopping, restaurants, and let’s not forget the relaxing beaches! We look forward to your next visit with us!

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Reviewed 29 August 2015

People, staff are very friendly. Rooms are clean. Only negative is their pillows are extremely cheap and soft. Otherwise..we love it here! We stay here usually once a month or every other month. It's a safe, clean friendly hotel.

Room Tip: Staff always accomodating!
  • Stayed: August 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Penny O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulette H, General Manager at Hampton Inn New Bern, responded to this reviewResponded 9 September 2015

Hi, Penny! Thank you for taking the time to tell our future guests about your recent stay with us! I’m sorry to hear, however, that outside of the spectacular service and spotless room there was an issue with the overall comfort of the pillows. We try to accommodate all of our guests the best we can by offering both feather and foam pillows on every bed. Some favor one over the other so we will add more of what our guests like based on their preference. To us, our guests are like family and when family is coming over, we want them to be comfortable! The next time you’re in town, let us know how we can create a more restful night’s sleep and we will be happy to deliver!

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