We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
PricelineUS$122
Agoda.comUS$122
TripadvisorUS$122
Lol.travel
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (38)
Filter reviews
38 results
Traveller rating
21
10
4
2
1
Traveller type
Time of year
LanguageAll languages
Traveller rating
21
10
4
2
1
Show reviews that mention
All reviews front desk river valley murphy nc stayed here place to stay casino pillows wifi amenities lobby
Selected filters
Filter
Updating list...
5 - 10 of 38 reviews
Reviewed 17 August 2020 via mobile

Beautiful hotel but had issues with moldy smell in room and one of the beds was in need of replacement! Also, no breakfast items diabetic friendly. Reported issues to front desk, they apologized but did not resolve the issues. Sadly this place could be a 5 star if they tried.

Date of stay: August 2020
Trip type: Travelled with family
Thank F4281CYrobertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2020

I travel quite a bit, so when I ask for a handicapped accessible room, it is because I am HANDICAPPED and I need accessibility. LOL I cannot tell you how many times I have gotten to an establishment to discover their rooms are not ADA accessible. There might be a bar in the bathroom near the toilet, but for the most part the toilets are short and not seat height... the list could go on and on. So, when I request the room and they mention a queen ADA room available, I reserved it!
When we arrived in Murphy, the scenery was lovely, and even during the Covid timeline, the hotel was still bright and welcoming. We checked in about 7pm and requested 2 additional pillows, which the check in person said no problem.
We inspected the room, and were pleasantly surprised that is was truly an ADA room with great mobility area, the bathroom had bars and a built in shower seat, as well as a HUGE bathtub in the main room, which initially caught me off guard, but made sense when dealing with mobility issues.
I waiting for the pillows until 8pm before going out to eat, when we returned about 11pm, still no pillows and when my husband called the front desk a woman answers with an attitude saying no we couldn't get any extra pillows at that hour. We informed her I had asked for the pillows 4+ hours earlier, but had never received them to which she said sorry and dismissed us by hanging up. Sooo after my husband and I talked, I personally called back and told her that the empty rooms were filled with unused pillow and that I quite frankly didn't care where they came from, but they needed to find them... after which they did and we used them.
The morning "breakfast" offering was very limited due to the Covid thing, but they tried.
The bed was comfy, the room was definitely handicapped accessible and I would highly recommend staying here... although I hope the female night clerk gets some training about how to politely speak to hotel guests before you do.

Date of stay: June 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank GSO_Designer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2020 via mobile

This place is so very clean!!! My friend and I stayed here two weekends in a row. Conveniently located close to the casino. The staff we encountered were all very nice. We had a gorgeous view of the mountains from our window. The first room we stayed in had a refrigerator. The second room we stayed in had a refrigerator and microwave. I have stayed in the hotel at the casino, but I find that these rooms are much nicer, cleaner and bigger. Bed was super comfy. Have seen reviews complaining about the bed, but our beds were awesome. Breakfast items were limited due to covid-19. Will definitely stay here again.

Date of stay: May 2020
Trip type: Travelled with friends
Thank F2343SOHamletW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2020 via mobile

Very quality place. Very friendly people checking you in and also booking. But the tv, I had to go back to my younger days and click through all the “cable” channels to find the news. The WiFi on the 2nd floor doesn’t pick up at all. Better off using my phone service. Overall without the 2005 tv and Walmart WiFi this is a quality stay!!!

Date of stay: January 2020
Thank mattdorseyflyfishing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2020

Me and my wife went for a getaway and had a perfect experince. Staff was great and very clean. The mountain veiw from our room was really beautiful. Building appears new and well maintained. Very good would defently go back.

Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank L3069TTderekf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews