We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Out with the family”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #178 of 292 Restaurants in Mooresville
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Takeout
Description: Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.
Reviewed 28 June 2018 via mobile

I have two teenage daughters and one 9 year old son. Each wanted to go someplace quick and fun. They seated us right away and gave our boy a paper hat to wear. Two of the kids ordered chicken strips while my husband and oldest daughter ordered burgers. I ordered a grilled chicken sandwich that came with very thin fries. They were similar to McDonald’s fries but were much thinner. Everyone liked what they got and would go back again.

Thank maryhY1920XY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (52)
Traveller rating
Traveller type
Time of year

3 - 7 of 52 reviews

Reviewed 20 June 2018 via mobile

I can't say anything about the quality of the food because I couldn't actually get that far. At the drive thru I asked for a swiss mushroom burger and onion rings, both regular items on the menu. After about 3-4 minutes after speaking my order someone finally comes back and says, the swiss mushroom burger is on the 2 for $3 menu, and it only comes with fries. Confused, I asked, can't I just get the burger alone? To this I was told "No". Then I asked if I could get the burger and fries and upgrade to onion rings. Again, I was told "No"! So I said forget it then and left!! Have we gotten to a point where I can't get what I want from a fast food restaurant because what, the pictures on the menu don't my combination? So disappointed, won't be back. If they can't get an order in the register, how can they handle cooking?

Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

Had a hankerin' for the fond memory of the original. Two patties, cheese, mayo and tomato. Freshly made with fries, YUM! Just like I remembered.

Thank I8796GBbruceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

Gus Belt (founder) would turn over in his grave if he knew how badly this restaurant failed in delivering his motto: "In Sight, It Must Be Right." Never, ever before have I felt the need to speak to the manager however I did last evening. He apologized profusely and explained four employees called in, he offered to comp our meals but that was not the point of my wanting to speak to him. I specified french dressing on the salad but when the salad came without dressing I asked about the french? "Oh, we don't have that" Really, and the waitress didn't know that when I placed my order??? The cheeseburger lacked cheese, the condiments were overflowing on that cheeseless sandwich and my husband's chili mac took over 20 minutes to be brought to the table and it looked and tasted unlike what chili mac should be. So sad that was our experience as we've been loyal Steak and Shake fans forever. Not any more.

    • Value
    • Service
    • Food
Thank kkriddle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018

It has been several years since a visit to a Steak N Shake for our family and this stop for dinner in Mooresville was great.

Food came out fresh, place was clean, our service was excellent and the prices were great, cheaper than McDonalds (for similar style/portion).

The location offered coupons as well which made it even cheaper.

We all got milkshakes to go as well and it just made the visit that much sweeter.

    • Value
    • Service
    • Food
Thank Off-2-seeTheWizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing