I brought my one year old, my husband, and my mother in today for ice cream. The staff greeted us when we walked in, which is pleasant. The girl who helped us, I didn't get her name, was very helpful. I had never been to a Cold Stone before. I tried to tell her I wanted two scoops and she informed me the ice cream is sold by sizes. She was very sweet and helpful for someone like myself who had never been here before. I picked the small size, pumpkin flavor. And I was presented with choices for a mix-in which I was also unfamiliar with. She continued to be helpful by suggesting popular mix-ins for the flavor I chose. She did the same for my mother. It was a great experience. It is pricey, as I see other people have said. But you pay for good service and a good product. I'd say this was well worth the price. We will be back.