I wish there was a lower rating than a 1 star. This place is a joke!!! My husband and I have been taking our grand children here to play since they have been open and tonight took our two year old to play in the soft play area for about 30 minutes before heading home but when we got there we were told that we all had to buy a package and that to watch her play had to pay $8.00 each. When I questioned the lady she was extremely rude and said that it was a facility fee. I have never heard of such a thing. Can you imagine taking your kids skating or bowling and if you were just there to watch being charged the same as if you participated. I asked the lady if I had to pay the $8.00 for the soft play then did that mean I could climb up and slide down the slides too? Of course I was told no. So if you want to take your child to the place be prepared to pay for nothing. We ended up going to Chuck E Cheese and letting her play and then went to Chic Fil a and had a milkshake just so she could slide (same thing and it only cost us $7.00 and not $24.00).
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